Help with customer support

Hi. My name is Malone. Thanks for taking a look at my profile. I am interested in this project and would like to be the one who completes it and any other projects that you may employ me on in the future. I have an experience in Data Entry and Customer Calling/Call Backs as I have worked for several years in this field. I was previously employed by Time Warner Cable, All Connect Inc as well as Comcast all based in the US. I am very well organized and have been trained significantly in the role of customer service/support and satisfaction. I hope that after viewing my proposal you may choose to hire me and that we can start a short term if not long term business relationship. My goal is to provide the best service possible and complete tasks assigned with the highest level of accuracy. I have a typing speed of 65 words per minute as well as I speak fluent English and have a great telephone voice. Thanks again for the opportunity to serve you. Also you can give an ear to my voice sample and rate it. Hope that we can chat to discuss projects which you may have pending. I appreciate that you are viewed my profile and have me as an option for your freelancer project. Regards

i can help you in getting new projects for call centre kindly ping me the details so that we can discuss about this

As a fully qualified call center agent with more than 20 years’ experience (Appointment Setter, Collection Agent, Customer Service, Outbound Sales Agent, Technical Support Rep), there’s much I can offer to help your customers I’m confident that my passion for giving world class customer satisfaction

Hey my name is matthew. I'm new to freelancing and eager to please and have years of customer service and phone support experience. Thank you for your consideration. Cheers!

I believe that some of my best skills, aside from finance, are meeting a customer where they are in person or via telephone or email, and help them in what they need to meet with their satisfaction. I see myself as a customer advocate and am able to make decisions in the moment and recognise when it is time to escalate a situation that requires senior management insight by logging each inbound and outbound calls into Microsoft Dynamics CRM. I strongly believe in cause and effect and at all times take ownership for actions while taking under consideration the customers final outcome. I am confident enough to work and professionally communicate at all levels and have a natural capacity to discover and question unfamiliar areas and learn from each experience. My excellent customer service skills were further developed when employed at Lebara Mobile, a company recognised and awarded for its best-in-class customer service over the last six years. Also, I have an extensive experience within the hospitality industry with roles including Assistant Manger and Team Leader/Supervisor and I am very confident in leading and motivating my team in surpassing customers’ expectations and delivering exceptional customer service.