Atención al cliente Jobs

Gestiono diariamente un flujo constante de mensajes de clientes por WhatsApp y quiero delegar la respuesta para mantener la conversación viva y resolver dudas en tiempo real. Lo que necesito es alguien que se encargue de brindar respuestas generales e informativas exclusivamente en español, adaptando el tono a cada situación: cordial y cercano cuando el tema lo permita, o más formal si el cliente así lo requiere. Te facilitaré una guía de preguntas frecuentes, datos de contacto, enlaces útiles y los protocolos de escalado para consultas técnicas; tu misión será leer cada mensaje entrante, identificar la intención y contestar con claridad, sin errores de ortografía ni traducción automát...

Mi cuenta de Instagram fue inhabilitada y, pese a tener suscripción premium, solo recibo la misma respuesta estándar. Ya agoté los canales oficiales: abrí tickets, envié mi documento y seguí cada guía de ayuda disponible. Necesito apoyo profesional de alguien que domine los procesos internos de Meta, sepa escalar el caso hasta un agente humano real y gestione la apelación de forma correcta. Lo que espero de tu servicio: • Contacto directo con soporte humano de Meta, evitando rutas automáticas. • Preparación y envío de la apelación definitiva con la documentación necesaria. • Seguimiento hasta la restitución total del acceso y funcionalidades de la cuenta. Si has devuelto...

La actividad consiste en llamar telefónicamente a ocho empresas asignadas por nosotros para solicitar información y cotizar un servicio. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las ocho llamadas para solicitar información y cotizar el servicio, cada llamada dura en promedio 15 minutos. (Tiempo aproximado 2 horas). 3. En caso de que alguno de los negocios a los que se llam&o...

Busco cubrir un canal de WhatsApp en español durante 4 – 6 horas diarias. El trabajo consiste en: • Responder rápidamente mensajes entrantes con un tono cordial y profesional. • Registrar dudas o incidencias recurrentes en un breve reporte diario para que el equipo interno pueda darles seguimiento. • Escalar conversaciones que requieran intervención especializada según corresponda. Aún defino si el enfoque será soporte técnico, atención al cliente o una vertiente más de consultoría; valoro tu experiencia en cualquiera de estas áreas y en distintos sectores como tecnología, e-commerce o salud. Indica en tu propuesta: • Tu disponibilidad horaria exacta (incluye zona ...

Necesito delegar la atención de mi canal de WhatsApp para que cada cliente reciba respuestas ágiles y 100 % en Español, usando un tono formal y coherente con la imagen de mi marca. El asistente deberá: • Gestionar exclusivamente consultas sobre nuestros productos y/o servicios, guiando a los prospectos hasta el cierre o derivándolos al área correspondiente. • Mantener un lenguaje respetuoso, claro y sin errores ortográficos. • Seguir los lineamientos y plantillas que proporcionaré, proponiendo mejoras cuando detecte preguntas frecuentes. • Actualizar un registro diario con detalles de cada conversación (nombre, motivo, resultado) para llevar control interno. Entrego: catálogo vigente, po...

Necesito a alguien que pueda combinar dos tareas clave para mi sitio web: 1. Atender el chat en español en tiempo real, ofreciendo respuestas claras y profesionales a los visitantes. 2. Traducir documentos legales del inglés al español con total precisión y revisión manual antes de entregarlos. Busco una persona con experiencia demostrable en soporte de clientes en línea y en traducción jurídica; por favor, destaca esa experiencia en tu propuesta. Valoraré conocimientos de terminología legal, ortografía impecable y rapidez sin sacrificar calidad. Entregables esperados: • Cobertura de chat en los horarios acordados (detallaremos tras la contratación). • Traducciones finales editadas y ...

I’ve just launched an AI-powered real-estate app and need an organised, intermediate-level virtual assistant who can keep our day-to-day workflow on track during office hours, 9 am – 5 pm MST. Your first focus will be producing image-slideshow property tours inside the app. The process is largely drag-and-drop—no video editing or specialist software required—yet a good visual sense and attention to detail are essential so each tour feels polished and on brand. Second, I’ll rely on you to maintain an active social presence. Expect to draft captions, schedule posts, and engage with comments on the major platforms we decide to prioritise for each campaign. Familiarity with basic content tools (e.g., Canva, Buffer, Meta Business Suite) and AI tools like ChatGPT ...

I need a complete WhatsApp Business automation that lets my bakery handle three things smoothly inside one chat flow: customers should be able to place orders, receive occasional promotional broadcasts, and ask quick support questions without waiting for a human on standby. Flow requirements • Ordering happens through preset menus and options. A customer taps “Cakes”, sees the flavours with prices, chooses size, quantity, delivery or pickup, and confirms. No free-text parsing—just clean button selections that eliminate typing errors. • Every menu item must appear with a thumbnail image so shoppers can see what they’re buying before they confirm. • After checkout, the bot should summarise the cart, capture name, phone, preferred collection tim...

I need a detail-oriented virtual assistant who is legally based in Canada to keep our small team running smoothly. Your core focus will be light administrative work and prompt email-based customer service. On the admin side, you will update spreadsheets, complete accurate data entry, and triage a shared inbox—flagging priority messages, drafting quick replies, and filing everything logically. For email customer support, you will monitor a second inbox dedicated to clients, answer routine questions with a friendly tone, escalate complex issues to me, and keep response times under two business hours. We already work with Google Workspace, Excel, and a simple ticketing plug-in for Gmail, so confidence with those tools is essential. Familiarity with any CRM is a welcome bonus, thou...

I run an online talk-show for my newspaper’s Facebook page and YouTube channel and I’m ready to hand the microphone to someone who can both host and record upcoming episodes. Each session features invited guests who speak on politics and literature, so you’ll need the curiosity to dig into policy debates one moment and the literary craft the next—all while keeping the chat casual and conversational. Here’s how I picture the workflow. You’ll connect with our guest remotely (I usually schedule through Zoom or StreamYard, but I’m open to other reliable platforms). Once live, you handle the full conversation—from ice-breaking and guiding questions to smooth wrap-ups—without sounding scripted. Clear video and crisp audio are essential, so y...

I need dependable help keeping our customer records clean and current. Your main task each day will be updating our Google Sheets and Excel files with fresh customer information—this data-entry work is my highest priority, so accuracy and consistency matter more than speed. Beyond the spreadsheets, I’ll gradually involve you in light email and live-chat support (we use Gmail and Zendesk), file organisation in Google Drive, appointment scheduling through Calendly, and occasional web research. Clear templates, SOPs, and short video walkthroughs are ready, so beginners who are willing to learn are welcome. You should be comfortable with the basics of Google Sheets or Excel, have a steady internet connection, and communicate clearly in written English. A friendly tone with custom...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need a dependable virtual assistant based in the United States to lighten my daily load and let me focus on core work that drives revenue. The overarching goal is simple: boost my personal productivity without adding layers of process or bureaucracy. Most of our collaboration will happen through messaging apps—Slack or a similar real-time channel—because I move quickly and like instant feedback loops. Phone or email can back us up when needed, but chat will be our primary line of communication. Core duties will vary from week to week. Typical assignments may include triaging my inbox, coordinating calendars, and digging up quick research to support ongoing projects, yet I deliberately keep the scope flexible so we can adapt to whatever pops up. If you are proactive, organiz...

I’m looking for a reliable freelancer who can handle two connected tasks: performing data-driven analysis on our incoming datasets and providing live chat support to our users while those insights are being actioned. On the data side, you’ll receive raw CSV exports from our platform. Your job is to clean, organise, and analyse them so I can quickly spot trends and make decisions. Strong spreadsheet skills (Excel or Google Sheets with pivot tables, lookups, and basic visualisations) are essential, and familiarity with lightweight BI tools is a plus. While the data crunches, you’ll also sit on our chat queue to answer customer questions, route issues to the right teammate, and log recurring pain-points you notice. Clear written English, a calm tone, and the ability to jug...

EXPERIENCED COLD CALLER / APPOINTMENT SETTER FOR REAL ESTATE MAIN REQUIREMENTS CALING AT 8:00AM eastern standard time Must have access to internet, a phone, and a computer. If you have limited phone data, this isn’t for you. Please read this entire post before applying. If you're looking for an easy virtual assistant job where you simply read a script for a few hours, this definitely isn't for you. I am looking for an experienced, disciplined, results-driven cold caller to contact homeowners whose properties were previously listed for sale but did not sell. The ideal candidate is someone who understands the psychology behind making phone calls. These homeowners have already been through the process. They may be frustrated, skeptical, annoyed by previous ag...

İşletmem için yalnızca Türkçe konuşan, mesai saatleri içinde çalışacak bir çağrı merkezi ekibine ihtiyacım var. Ekip hem Müşteri Hizmetleri hem de Teknik Destek taleplerini karşılayacak. Beklentilerim • Aramalar: Giden ve gelen tüm çağrıları VoIP veya benzer bir sistem üzerinden yönetebilmeniz. • Süre: Hafta içi standart mesai saatlerinde (09:30-18:30) kesintisiz yanıt. • Dil: %100 akıcı ve aksansız Türkçe. • Görevler: – Ürün veya hizmetlerimizle ilgili soruları yanıtlamak, – Basit teknik sorunları çözüme kavuşturmak veya uygun kanala yönlendirmek, – Kullanıcı kayıtlarını CRM’e eksiksiz işlemek, ...

I need an organised, reliable assistant to take full ownership of my customer-facing inbox. Your core responsibility will be to monitor incoming messages, draft or send clear, empathetic replies, and flag anything that needs my direct input. Because this is strictly customer service communication, I expect you to: • Check the inbox at least twice a day, Monday–Friday, and maintain a same-day response rhythm. • Categorise, tag or archive messages so I can see at a glance what has been resolved, what’s pending, and what requires escalation. • Create and refine reply templates that keep our tone friendly, professional and on-brand. • Track common questions or issues and surface trends in a short weekly summary. If you already work comfortably insi...

We are looking for a reliable, organised and motivated remote assistant to join our team and provide ongoing customer support and e-commerce assistance for an Australian business. Responsibilities * Respond to customer enquiries via WhatsApp and social media * Monitor and manage customer messages * Assist with online orders, returns and general customer enquiries * Manage Facebook/Instagram content and messages * Assist with eBay and website-related tasks * Post promotions and product updates * Perform basic administrative and data-entry tasks * Follow up with customers when required * Learn our products and provide accurate information * Escalate technical or specialised enquiries when necessary Requirements * Excellent written English and good spoken English * Previous customer servi...

US-BASED Sales Closer — AI for Medical & Dental Practices ** MANDATORY: Applicants MUST currently reside in the United States. Applicants outside the US will not be considered.** ## About the Role Medarix uses AI to help medical and dental practices recover revenue lost through denied or underpaid insurance claims. We’re looking for an experienced Sales Closer who can handle sales conversations with potential clients and close deals. ## Responsibilities - Handle sales conversations with medical and dental practices. - Explain Medarix’s AI solution. - Address objections and guide prospects through the sales process. - Close deals professionally. ## Requirements - **Must currently live in the United States. This is mandatory.** - Clear and fluent English communica...

**About the Role** We’re looking for motivated candidates with clear English communication skills to reach out to US business owners and book qualified meetings for our sales team. Acronix helps businesses improve efficiency through AI automation, including lead follow-ups, calls, and repetitive back-office tasks. **Responsibilities** - Contact business owners and decision-makers. - Introduce Acronix’s AI solutions. - Identify potential prospects and book qualified meetings. - Communicate professionally with prospects. **Requirements** - Clear and fluent conversational English. - Availability during US business hours. - Reliable internet, a laptop, and a headset. - Previous sales experience is a plus, but not required. - Comfortable with commission-only compensation. **Com...

I run a busy WhatsApp Business number and can’t keep up with all the incoming messages. Most of them are straightforward: people ask basic questions about our products, current deals, or how to place an order. I need you to step in as the dedicated chat admin, reply promptly, and keep every conversation friendly, clear, and conversion-focused. Your first task will be to craft a concise reply script we can both rely on. The script should cover: • common product or service questions • introductory and follow-up sales prompts for our ongoing promotions • polite closing lines that encourage next steps or gather contact details Once the script is approved, you’ll handle the day-to-day WhatsApp inbox. I expect messages to be answered quickly during the agreed wor...

I am looking to hire a telecaller based in Mumbai, specifically in the Lower Parel area, for in-person calling tasks. The telecaller should have excellent communication skills and experience in sales or customer engagement. This is a one-time project focused on testing the effectiveness of the telecalling process.

I’m a recruiter based in Finland and my hiring pipeline into the U.S. is expanding fast. To keep everything running smoothly I need a virtual assistant who is physically located in the United States and is known for outstanding communication skills. We will collaborate primarily through email and instant messaging, so clarity, speed and a friendly tone are essential. Your day-to-day work will start with general administrative support—coordinating calendars, triaging candidate and client emails, and pulling quick bits of research when I need market intel. As my workload grows, the role can naturally extend into areas like inbox management, interview scheduling, and compiling brief industry reports. Please let me know: • Your state or time zone in the U.S. • Typical...

We bill our clients through Extensiv software and need a professional who has prior experience with this platform. Fast paste work environment. You should be available full time.

Remote Customer Service Rep — Flexible, Long-Term We're hiring remote customer service reps for our nonprofit organization. This is a long-term opportunity. Details: · Flexible · Remote · Provide support by appointment only About Us: Our US-based nonprofit organization provides scholarships and small business grants to qualified applicants worldwide, helping individuals and entrepreneurs access opportunities to pursue their goals. Eligibility Please apply only if you currently live in one of the countries below, as payment and compliance processes are already in place for these locations: • Austria • Australia • Belgium • Bulgaria • Cyprus • Czech Republic • Germany • Denmark • Estonia • Spain &b...

I need a proven recruiter to help me place a mid-level Customer Support Representative who will handle live chat as their primary channel. The environment is fast-paced, with users expecting quick, accurate answers and a personable tone. I’m looking for someone comfortable switching between technical explanations, gentle upselling, and calming frustrated customers—so cultural fit and soft skills matter as much as a solid résumé. You will take ownership of the full recruiting cycle: sourcing, shortlisting, running initial screenings, and presenting the most promising candidates. I’d like interview notes, skill-assessment results, and salary expectations for each finalist you forward. I can supply a detailed role profile, brand guidelines, and access to our k...

I run a small-but-busy online business and my customer inbox is steadily filling up each day. I’m looking for someone located in Thailand to step in and keep our Gmail account organised, friendly, and fast. Here’s what the role looks like day to day: • Monitor the shared Gmail inbox during Thai business hours, aiming for a same-day reply to every message. • Use my existing reply templates and brand tone when responding, adding a personal touch where it helps. • Flag or forward anything that needs my direct attention and keep a simple log of escalated issues. • At the end of each week, send me a short summary of common questions or recurring problems you notice so we can keep improving our FAQs. Everything happens in Gmail—no additional help-de...

I’m looking for a sales-savvy assistant in South Africa who can focus exclusively on lead generation through cold calling. I already have a partial list of prospects, yet I need you to expand it, verify each contact and then start dialling. Here’s how I see the workflow: • Build out the existing database with fresh, relevant contacts until we have a solid pipeline. • Call every prospect, introduce our service, note interest levels and gather key decision-maker details. • Keep concise call notes and update me at the end of each day with progress numbers and any hot leads that require my immediate attention. Accuracy, a pleasant phone manner and the ability to think on your feet are essential. If you’re fluent in English (additional local languages are ...

I need support from an online-reputation specialist who can safely increase the number of positive Google reviews for my Edtech platform. Every review must read as if it were written by a real student and should naturally emphasize two key strengths we are proud of: the quality of our educational content and our responsive customer support team. I’m not after generic praise; I want short, believable stories that mention how a particular lesson helped, how promptly we resolved a doubt, or how smooth the learning experience felt. Because this is a reputation-sensitive task, I expect: • A clear plan on how many reviews you can place, over what time frame, and how you will stagger them to avoid any spam signals. • Original wording for each submission—no copy-paste tem...

Title: Need Urgent Help Recovering My Hacked PayPal Account Description: My PayPal account has been compromised by an unauthorized person who has changed my account credentials, and I am currently unable to access it. I am looking for an experienced professional who can assist me with the official PayPal account recovery process. Ideally, I need someone who can contact PayPal customer support by phone on my behalf, explain the situation, and guide me through the necessary steps to regain access to my account. Requirements: Experience with PayPal account recovery and customer support. Good English communication skills. Ability to communicate professionally with PayPal support. Knowledge of account security and identity verification procedures. If you have relevant expe...

I’m looking for a reliable Executive Assistant who already knows the rhythm of a busy recruitment desk and can jump in with minimal hand-holding. Most of your day will revolve around classic EA duties—owning my calendar, dealing with client and candidate emails, and keeping our spreadsheets and reports clean—but the make-or-break element is your ability to handle the ad-hoc admin and operational tasks that pop up without warning. You should be comfortable supporting a recruitment consultant (that’s me) as well as the wider team, so expect to coordinate interview schedules across multiple time zones, prepare weekly pipeline reports, chase references, update ATS records, and step in with whatever operational help keeps the search moving. I’m open to both p...

**MGM BARTENDING IS HIRING!** **REMOTE ADMINISTRATIVE ASSISTANT** **$15/hour + Commission Opportunities** Remote | Flexible Schedule | **Saturday Availability Required** Looking for a flexible way to earn extra income without committing to a traditional 9-to-5 schedule? This could be a fantastic opportunity for a stay-at-home parent, retiree, or someone with a flexible schedule who wants to earn supplemental income! ** ABOUT MGM BARTENDING** MGM Bartending, LLC is a woman-owned, LGBTQ-owned, federally certified Women-Owned Small Business (WOSB) specializing in professional bartending, hospitality staffing, event management, and large-scale event production. With approximately 400 event professionals in our network and more than 1,000 events completed, we're continuing to grow! ...

Saya mencari admin yang bisa mengambil alih seluruh percakapan penjualan di WhatsApp untuk toko fashion saya. Fokusnya adalah mengubah setiap pertanyaan menjadi transaksi sukses. Tugas utama: • Merespons chat WhatsApp secara cepat, ramah, dan persuasif. • Menjelaskan detail produk fashion (ukuran, warna, stok) dan merekomendasikan item yang sesuai. • Mencatat pesanan, mengonfirmasi pembayaran, serta meng-update catatan stok sederhana. • Menangani komplain ringan atau pertanyaan lanjutan sampai pelanggan puas. Kriteria keberhasilan: tingkat respons ≤5 menit pada jam kerja, konversi chat-to-order yang stabil, dan pencatatan pesanan rapi dalam sheet yang bisa saya pantau. Jika Anda terbiasa menjual lewat WhatsApp dan paham cara membangun kepercayaan pel...

I’m looking to set up a dedicated WhatsApp admin chat focused on customer support. The goal is to let visitors message us from our website and have every conversation flow into a single, manageable dashboard. Key needs • Customer support orientation – incoming messages should be easy to assign, track, and resolve. • Chat history and logs – every interaction must be stored so agents can reference previous conversations and export transcripts when required. • Website integration – I want a clean “Chat on WhatsApp” entry point on our site that opens the correct thread and passes along basic context (page URL, visitor name if captured). Preferred approach If you have experience with the WhatsApp Business API, Cloud API, or providers like...

I need an experienced recruiter who can quickly build a strong pipeline of mid-level Virtual Assistants specialising in administrative support. The assistants will primarily handle email management and scheduling/calendar coordination for a busy executive team, so I’m counting on you to find candidates with proven organisational skills, crisp written English, and the confidence to work autonomously in a remote setting. Here’s what the assignment entails: • Craft and publish an engaging job post across appropriate channels (LinkedIn, specialised VA groups, remote-work boards, etc.). • Direct-source passive talent, review incoming applications, and screen résumés for relevant admin experience and solid remote-work references. • Conduct structure...

I need an experienced recruiter who can take full ownership of finding and vetting mid-level customer support professionals for my team. The goal is to move swiftly from sourcing to final decision, so I’m looking for someone who already knows where top talent hides and can guide them smoothly through each interview round. What matters most in these hires: • Problem-solving • Communication skills • Technical proficiency You will handle every stage of the process: • Initial screening – confirm fit, motivation, and salary expectations. • Technical assessment – probe real-world troubleshooting scenarios and product knowledge. • Final interview – present your strongest two or three finalists and sit in to provide hiring insights. I’...

Saya membutuhkan Customer Support Chat Admin yang responsif, teliti, dan dapat diandalkan untuk menangani pesan pelanggan yang masuk sepanjang hari melalui aplikasi pesan instan seperti WhatsApp, Telegram, atau Line. Ruang lingkup pekerjaan: Membalas chat pelanggan secara cepat, sopan, dan profesional Menjawab pertanyaan seputar produk/layanan sesuai panduan yang diberikan Mencatat keluhan atau permintaan khusus pelanggan Meneruskan masalah penting ke tim terkait bila diperlukan Menjaga kepuasan dan kenyamanan pelanggan dalam setiap percakapan Kualifikasi yang diharapkan: Terbiasa menggunakan aplikasi chat (WhatsApp/Telegram/Line) Memiliki kemampuan komunikasi tertulis yang baik Responsif dan mampu bekerja dengan konsisten Disiplin, jujur, dan bertanggung jawab Pengalaman sebagai customer ...

My fairly new Apple desktop isn't working. I can't get it to connect to the printer, and I need help with a few Alexa devices: - Set up an Amazon Echo - Relocate an old Alexa to a different bedroom Ideal Skills and Experience: - Experience with Apple desktop troubleshooting - Familiarity with Amazon Alexa devices - Strong problem-solving skills

My main Roblox account was hijacked and I’m locked out. I need a specialist who has successfully dealt with Roblox Support before and can walk me through, or directly handle, every step required to regain control. Here’s what I can already provide: • Several of my previous passwords • Extensive visual proof, including screenshots of recent activity that clearly shows the unauthorized access Your job is to: • Prepare and submit the strongest possible recovery ticket to Roblox Support, referencing all proof I supply • Advise on any follow-up wording or additional evidence if Support requests more details • Guide me in resetting security settings—password, two-step verification, trusted devices—once access is restored so the issue doesn...

Saya sedang mencari seorang customer service yang fokus pada penanganan keluhan, khususnya terkait masalah produk. Tugas utama Anda adalah merespons setiap komplain dengan cepat, menyelidiki akar masalah, lalu memberikan solusi yang jelas dan memuaskan pelanggan. Rincian kerja: • Menerima dan menanggapi keluhan produk melalui saluran yang telah kami sediakan (email, telepon, atau media sosial—fleksibel menyesuaikan kebutuhan kami). • Mendokumentasikan setiap kasus secara ringkas di sistem ticketing internal agar tim terkait mudah menindaklanjuti. • Berkoordinasi dengan tim produksi / quality control untuk memastikan perbaikan dan pencegahan masalah serupa di masa mendatang. • Menyusun laporan ringkas mingguan berisi tren keluhan, waktu penyelesaian, serta r...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Our primary Google Ads account was suddenly suspended under the “Verification identity reuse” policy. I have already gone through the settings myself—updating the profile information, refreshing billing details, and tightening up ad copy—to be certain nothing obvious violates Google’s rules. Those changes did not trigger a review, and I have yet to receive any meaningful reply from Google beyond the automated suspension notice. I need someone who has successfully reinstated accounts in this exact situation and can steer the whole appeal process from start to finish. That includes pinpointing the real compliance issue, preparing the supporting documentation Google expects, submitting a well-structured appeal, and following up until the account is live again. T...

Saya membutuhkan bantuan untuk membalas semua pesan yang masuk di WhatsApp selama satu hari penuh. Pekerjaannya sederhana namun menuntut ketepatan dan respons cepat agar setiap percakapan tetap terjaga dengan baik. Tugas utama: • Memantau akun WhatsApp saya sepanjang hari kerja yang disepakati. • Menjawab pertanyaan, menindaklanjuti pesan, dan menjaga nada komunikasi tetap ramah serta profesional. • Mencatat pesan penting atau permintaan khusus dalam ringkasan singkat untuk saya di akhir hari. Saya akan menyediakan: • Akses ke akun WhatsApp (melalui WhatsApp Web atau perangkat khusus). • Panduan gaya bahasa, FAQ, dan contoh respons agar konsisten. Keahlian yang saya cari: • Bahasa Indonesia tertulis yang jelas dan sopan. • Kemampuan multitask...

I need a confident, upbeat cold-caller to reach out directly to remodeler business owners and secure booked calls with my team. Scope – Place outbound calls to remodeler CEOs and decision-makers. – Briefly introduce our remodeling growth offer and its key benefits. – Handle basic objections and steer each conversation toward locking in an appointment on our shared calendar. Success looks like a steady flow of qualified, confirmed appointments. I will supply the call script, scheduling link, and any talking points you need; you bring the persuasive phone skills and consistent follow-through. If you have a proven record of booking appointments through cold outreach, let’s talk.

## Project Overview We are seeking a reliable, detail-oriented Virtual Assistant based in the United States to assist with inbound customer service calls, email management, appointment scheduling, and general administrative tasks. This is a long-term, part-time opportunity requiring approximately **15–20 hours per month initially**, with the potential for additional hours based on business needs and performance. The ideal candidate has excellent English communication skills, previous customer support experience, and the ability to handle routine customer inquiries professionally. ## Key Responsibilities **1. Inbound Customer Support** - Answer incoming customer inquiries through our VoIP phone system during scheduled working hours. - Assist customers with order status updates, b...

need a call make or girl who can call to our customer only one call needed

Our customers keep asking what Osvioo’s “auto DM” on Instagram actually does and how it can help them promote their products and services. I need you to step in as the point of contact, answer their questions in real time, and give clear, engaging explanations that remove any confusion. What this looks like in practice • You’ll chat with prospects or existing users (email, live chat, or short Loom videos—whatever suits the moment). • Each interaction should highlight the benefit-driven angle: automated, Instagram-native direct messages that introduce products or offers without manual effort. • When needed, you’ll also prepare concise FAQ snippets or mini-walk-throughs so I can reuse them later. Acceptance criteria 1. Customers le...

I manage a growing key account and need a reliable virtual assistant who can step in for 21–30 hours each week. The bulk of the role revolves around keeping our day-to-day operations smooth through instant-messaging touchpoints, so you must be comfortable giving quick updates and receiving real-time instructions. Your core responsibilities will be: • Email management – triage, draft replies, flag priorities, and keep the inbox clean. • Scheduling appointments – coordinate internal and client meetings across multiple time zones without clashes. • Data entry – maintain accurate records in our CRM and spreadsheets so reports stay current. Consistency, attention to detail, and professional written English are essential. If you’ve previously su...

I’m expanding a key e-commerce account and need a reliable virtual assistant who can keep our daily operations running smoothly. Your core focus will be three things: clearing and prioritising the shared inbox, locking in appointments across time zones, and giving prompt, friendly customer support that matches our store’s tone. Because this is a fast-moving online retail environment, I value someone already familiar with common storefront dashboards and order-management flows. You should feel at home inside Gmail or Outlook, be comfortable jumping into Slack or Teams chats when needed, and hop on Zoom for the occasional face-to-face check-in. Deliverables I’ll look for each day: • Inbox zero with urgent messages flagged and answered • A clean, updated calend...

Looking for a Virtual Assistant on hourly basis to help with Research and Data entry. May involve calling customers and asking some questions (script will be provided). If internested, please submit a voice recoriding of your voice, describing your experience or 'why you'