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Busco a una persona proactiva que se haga cargo del servicio al cliente por chat, usando exclusivamente WhatsApp. Qué necesito que hagas • Responder consultas entrantes de manera cordial y profesional, manteniendo tiempos de respuesta rápidos. • Registrar datos clave de cada conversación en la hoja de cálculo o CRM que te indicaré. • Clasificar y etiquetar los mensajes para que el resto del equipo pueda dar seguimiento cuando sea necesario. • Escalar únicamente los casos complejos; la mayoría deberían resolverse en primera línea. Habilidades que valoro – Experiencia previa en servicio al cliente. – Redacción clara y sin faltas de ortografía. – Organizaci&oa...

Importante: Solo personas que hablen español. Buscamos un Ejecutiva de Ventas Telefónicas con alto criterio en resultados. La colaboración es por Mes, ofrecemos $250 USD al mes + Comisiones. Objetivo del puesto: Prospectar nuevos clientes, atender leads entrantes, realizar llamadas comerciales, cerrar ventas de productos promocionales y coordinar con el equipo interno la producción y entrega de los pedidos. El objetivo principal es generar ventas recurrentes con empresas que compran artículos promocionales para eventos, marketing y regalos corporativos. Responsabilidades del puesto: 1. Prospección de clientes - Buscar empresas potenciales. - Prospectar por teléfono, correo y WhatsApp. - Contactar empresas que utilicen productos promocio...

Tengo preparados varios cursos en formato audio y documentos escritos y quiero publicarlos en Hotmart sin contratiempos. El contenido ya está finalizado; lo que necesito es alguien que domine la plataforma para: • Crear el producto dentro de Hotmart y cargar cada archivo de audio y documento en su respectivo módulo. • Configurar la estructura del curso con acceso completo a todos los módulos desde el momento de la compra. • Ajustar detalles de presentación: descripción, miniaturas, categorías y palabras clave que mejoren la visibilidad. • Revisar la pasarela de pago, políticas de reembolso y correos automáticos para garantizar una experiencia fluida al estudiante. • Realizar pruebas de compra y acceso...

Necesito a alguien que atienda consultas de clientes exclusivamente por chat, siempre en español. El trabajo consiste en: • Responder dudas sobre productos o servicios de manera clara y cordial. • Registrar cada conversación siguiendo el formato que indicaré. • Escalar problemas técnicos o casos especiales cuando corresponda. Busco una persona con excelente redacción en español, buena conexión a internet y disponibilidad para trabajar desde casa. Si tienes experiencia previa en servicio al cliente por chat y puedes mantener un tono profesional y empático, me encantará conocer tu propuesta y horarios disponibles.

Buscamos un Ejecutivo de Ventas Freelance con experiencia en cierre de ventas, orientación a resultados y afinidad con el sector agrícola, para comercializar insumos agrícolas de alta calidad y fortalecer la relación con nuestra cartera de clientes. Nuestro catálogo incluye semillas certificadas, injertos de frutales, fertilizantes y otros insumos para agricultura y huertos productivos. El candidato ideal debe tener experiencia cerrando ventas y dando seguimiento a clientes, ya que el objetivo es no solo vender, sino construir relaciones comerciales a largo plazo con productores y agricultores. Responsabilidades Venta consultiva y cierre de ventas Promover y vender nuestro catálogo de productos agrícolas, incluyendo: semillas certificada...

Buscamos un Ejecutivo de Ventas Freelance con experiencia en cierre de ventas, orientación a resultados y afinidad con el sector agrícola, para comercializar insumos agrícolas de alta calidad y fortalecer la relación con nuestra cartera de clientes. Nuestro catálogo incluye semillas certificadas, injertos de frutales, fertilizantes y otros insumos para agricultura y huertos productivos. El candidato ideal debe tener experiencia cerrando ventas y dando seguimiento a clientes, ya que el objetivo es no solo vender, sino construir relaciones comerciales a largo plazo con productores y agricultores. Responsabilidades Venta consultiva y cierre de ventas Promover y vender nuestro catálogo de productos agrícolas, incluyendo: semillas certificada...

Necesito a alguien que atienda consultas de clientes exclusivamente por chat, siempre en español. El trabajo consiste en: • Responder dudas sobre productos o servicios de manera clara y cordial. • Registrar cada conversación siguiendo el formato que indicaré. • Escalar problemas técnicos o casos especiales cuando corresponda. Busco una persona con excelente redacción en español, buena conexión a internet y disponibilidad para trabajar desde casa. Si tienes experiencia previa en servicio al cliente por chat y puedes mantener un tono profesional y empático, me encantará conocer tu propuesta y horarios disponibles.

Only serious freelancers should apply. Please read carefully before applying. Location India only Working Days & Hours Monday to Friday 2:00 PM – 10:30 PM IST Please note timings may vary Mandatory login during working hours Pay ₹150 per hour No negotiations Working Days & Hours Monday to Friday 10:00 AM – 5:00 PM IST Mandatory login during working hours. Job Responsibilities (Updated) You will be responsible for: Making outbound calls to customers Assisting and guiding customers through the KYC completion process Convincing and encouraging customers to complete their KYC Addressing customer questions or concerns related to the KYC process Following up with customers who have not yet completed their KYC Maintaining clear communication and updating ...

I’m looking for a reliable virtual assistant who can jump straight into three core areas of my daily workflow: • Gmail-based email management – you’ll sort, label, and respond to routine messages so the important threads stay front-and-centre. • Data entry – light but regular updating of spreadsheets and online databases to keep everything current and searchable. • Social media touch-ups – drafting short posts, scheduling them, and tracking basic engagement metrics. I already work almost entirely inside Google Workspace, so familiarity with Gmail filters, canned responses, and Drive spreadsheets will save us both time. Clear, timely communication is important to me; I’m happy to record brief Loom videos or share step-by-step docs for any...

I’m looking for a reliable virtual assistant who can jump straight into three core areas of my daily workflow: • Gmail-based email management – you’ll sort, label, and respond to routine messages so the important threads stay front-and-centre. • Data entry – light but regular updating of spreadsheets and online databases to keep everything current and searchable. • Social media touch-ups – drafting short posts, scheduling them, and tracking basic engagement metrics. I already work almost entirely inside Google Workspace, so familiarity with Gmail filters, canned responses, and Drive spreadsheets will save us both time. Clear, timely communication is important to me; I’m happy to record brief Loom videos or share step-by-step docs for any...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

We are looking for a motivated Telesales & Customer Support Agent to join our team and help grow our customer base for SHINEFY, a mobile car care subscription service. The role focuses on contacting potential customers, reactivating existing leads, and supporting current clients. Responsibilities: • Call potential customers and introduce SHINEFY services • Follow up with existing leads and reactivate inactive customers • Convert leads into bookings or subscription sales • Support customers with questions about services and subscriptions • Update call results and customer notes in the system • Maintain professional communication with clients Requirements: • Previous experience in telesales or customer service • Strong communication and persua...

I need a reliable assistant who can jump on the phone during the U.S. overnight hours and handle all lead follow-up calls that come in while my daytime team is offline. Your single focus is to close sales; everything you say and capture on the call should move the prospect toward a confident “yes.” Each call starts with confirming (or correcting) the lead’s contact details and gauging their genuine interest in our service, then advancing the conversation to a firm commitment. I will provide a brief product overview, a proven closing script, and login access to our cloud-based CRM and VOIP dialer. You will log every interaction, note the contact information you verified or updated, record the prospect’s level of interest, and mark the deal as closed or ready for a...

I need a reliable assistant who can jump on the phone during the U.S. overnight hours and handle all lead follow-up calls that come in while my daytime team is offline. Your single focus is to close sales; everything you say and capture on the call should move the prospect toward a confident “yes.” Each call starts with confirming (or correcting) the lead’s contact details and gauging their genuine interest in our service, then advancing the conversation to a firm commitment. I will provide a brief product overview, a proven closing script, and login access to our cloud-based CRM and VOIP dialer. You will log every interaction, note the contact information you verified or updated, record the prospect’s level of interest, and mark the deal as closed or ready for a...

I’m looking for a reliable virtual assistant who can jump straight into three core areas of my daily workflow: • Gmail-based email management – you’ll sort, label, and respond to routine messages so the important threads stay front-and-centre. • Data entry – light but regular updating of spreadsheets and online databases to keep everything current and searchable. • Social media touch-ups – drafting short posts, scheduling them, and tracking basic engagement metrics. I already work almost entirely inside Google Workspace, so familiarity with Gmail filters, canned responses, and Drive spreadsheets will save us both time. Clear, timely communication is important to me; I’m happy to record brief Loom videos or share step-by-step docs for any...

Headline Suggestion Creative Content Creator | Video & Photo Editor | Customer Support Expert Professional Description Hi there! I am a versatile creative professional dedicated to helping businesses and creators grow their online presence. With a blend of technical expertise and creative storytelling, I provide high-quality services tailored to your needs. Here is what I can do for you: Video & Photo Editing: Professional editing for YouTube, social media, and ads, along with high-end photo retouching. YouTube Management: End-to-end management, including video uploads, SEO optimization, and engaging Hindi video explanations. Photography: High-quality photography services for products, events, or portraits. Content Writing: Creative and engaging articles/scripts that reso...

I'm looking for an experienced fast food manager to consult on improving our customer service strategies, with a focus on staff training. Key Areas of Focus: - Developing a robust conflict resolution training program for our staff. Ideal Skills and Experience: - Proven background in fast food management - Expertise in customer service strategies - Experience in designing and implementing staff training programs, particularly in conflict resolution

Saya membutuhkan seorang admin yang dapat membalas chat customer di media sosial—fokus utama di WhatsApp. Tugasnya sederhana: memberikan respons standar yang ramah, jelas, dan konsisten sesuai template yang sudah saya sediakan. Ruang lingkup: • Memantau dan menjawab pesan masuk selama jam operasional yang kami tentukan. • Menggunakan template agar nada dan informasi selalu seragam. • Mencatat pertanyaan di luar template untuk saya tindak lanjuti. Saya mengutamakan ketepatan waktu balasan, tata bahasa yang baik, dan kemampuan menjaga suasana positif saat berkomunikasi. Kirimkan pengalaman singkat Anda sebagai admin chat atau customer service, beserta perkiraan ketersediaan harian.

I’m looking for a dependable professional who can carry out remote-based tasks with exceptional accuracy and consistency. The assignments vary—sometimes it’s validating data sets, other times it’s triaging incoming messages or recording key metrics—but across every activity the standard is the same: near-zero errors, clear documentation of work completed, and immediate flagging of anything that seems off. You’ll log in through our secure VPN, follow the written workflows I provide, and submit a concise end-of-shift summary so I can track progress in real time. Strong attention to detail, solid written English, and the discipline to stay on task without supervision are essential. If you already have experience with productivity tools such as Google Works...

I’m looking for a dependable remote operator who prides them-self on producing error-free work. Day-to-day activities may range from data entry and customer support to the occasional technical troubleshooting session, so versatility and a steady internet connection are must-haves. Accuracy is the priority here; I’ll be checking outputs against strict internal benchmarks, and any discrepancies must be caught and corrected before submission. You should therefore bring sharp attention to detail, clear written and verbal communication, and solid problem-solving instincts. We’ll be working through a secure cloud workspace, and I’ll introduce any additional software as projects evolve, so a quick learning curve with new tools is important. Turnaround expectations an...

I’m dealing with 6-10 reviews on my Google Business Profile that are clearly fake and hurting our reputation. Because I don’t have hard evidence to back the claim, I need someone who already knows the ins-and-outs of Google’s policies, flagging system, and escalation channels to get these taken down legitimately. You should be comfortable working directly inside the Google Business dashboard, drafting well-structured appeals, and, if needed, guiding me on any additional documentation or wording that can strengthen the case. Prior experience succeeding with fake-review removals—especially when no concrete proof exists—will set you apart. Deliverables • Confirmation screenshots or emails from Google showing each targeted review has been removed (or, if Go...

Türkiye pazarında faaliyet gösteren markalarımız için igaming alanında Müşteri Destek uzmanı arıyoruz. CV 'nizi ileterek başvuru sağlayabilirsiniz. Temel Sorumluluklar: Müşterilere yüksek kaliteli hizmet sunmak; Canlı sohbet ve e-posta yoluyla yanıtlar vermek; Müşterilere şikayet ve sorularında yardımcı olmak; Müşterilere web sitesi hakkında bilgi vermek; Gerektiğinde diğer projelere destek olmak. (Bütün eğitimler tarafınıza sağlanacak) Pozisyon İçin İdeal Profil: Kararlı ve motive; Türkçe’yi son derece iyi yazabilen ve konuşabilen; İyi derecede İngilizce dil bilgisi tercih edilir (zorunlu değil); Müşteri hizmeti alanında deneyim; Doğru, titiz ve detay odaklı çalışma anlayışına sahip olma, gü...

Türkiye pazarında faaliyet gösteren markalarımız için igaming alanında Müşteri Destek uzmanı arıyoruz. CV 'nizi ileterek başvuru sağlayabilirsiniz. Temel Sorumluluklar: Müşterilere yüksek kaliteli hizmet sunmak; Canlı sohbet ve e-posta yoluyla yanıtlar vermek; Müşterilere şikayet ve sorularında yardımcı olmak; Müşterilere web sitesi hakkında bilgi vermek; Gerektiğinde diğer projelere destek olmak. (Bütün eğitimler tarafınıza sağlanacak) Pozisyon İçin İdeal Profil: Kararlı ve motive; Türkçe’yi son derece iyi yazabilen ve konuşabilen; İyi derecede İngilizce dil bilgisi tercih edilir (zorunlu değil); Müşteri hizmeti alanında deneyim; Doğru, titiz ve detay odaklı çalışma anlayışına sahip olma, gü...

I need a part-time representative who can jump on the phone, Zoom, or live chat and give our clients the warm, confident help they expect from BorderlessWorker. The role is pure customer service for general queries—not hard-core tech troubleshooting or aggressive upselling—so your knack for clear, natural American English and a pleasant conversational style are the real essentials. Day to day you will answer inbound questions about: • product information • order status updates • returns and refund requests To keep everything organized you’ll work inside our CRM system, a straightforward customer-support ticketing platform, and the live-chat tool already tied into our website. If you have used any of those before, great; if not, I’ll show you...

During our 7 AM – 3 PM (Philippines time) shift I need all incoming website chats handled promptly, accurately, and in a consistently friendly tone. You will: • greet visitors within seconds of a new chat popping up • answer product and policy questions in clear English • follow the step-by-step reference guide I provide so every response matches our brand voice • juggle several conversations at once—being very comfortable with multiple chats is essential • log each resolved case in the CRM before closing the day Because the role is process-driven, prior customer-support experience is not required; I will walk you through everything from A to Z during paid training. Stable internet and reliable power on your side are the only technical must-ha...

During our 7 AM – 3 PM (Philippines time) shift I need all incoming website chats handled promptly, accurately, and in a consistently friendly tone. You will: • greet visitors within seconds of a new chat popping up • answer product and policy questions in clear English • follow the step-by-step reference guide I provide so every response matches our brand voice • juggle several conversations at once—being very comfortable with multiple chats is essential • log each resolved case in the CRM before closing the day Because the role is process-driven, prior customer-support experience is not required; I will walk you through everything from A to Z during paid training. Stable internet and reliable power on your side are the only technical must-ha...

I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...

Virtual Assistant Needed – Remote | Part-Time | Long-Term Opportunity About The Role I am looking for a reliable, detail-oriented, and proactive Virtual Assistant to support me on an ongoing basis. This is a remote, part-time position starting at 30 hours per month, with the potential to increase as our working relationship grows and needs expand. What You'll Be Doing (Tasks may include but are not limited to) >Email and calendar management >Data entry and organization >Research and summarizing information >Social media scheduling and basic management >Document preparation and formatting >Responding to messages and inquiries > General administrative and organizational tasks Requirements *Proven experience as a Virtual Assistant or in a similar administrative...

I’m looking for a junior-level teammate who can jump straight into our inbox, phone queue, and live-chat console to keep response times tight and customer satisfaction high. Your day-to-day work revolves around answering questions about products, availability, and order status. A friendly tone in Arabic and English and solid grammar are essential. Social media, photography and basic design skills are a plus. Deliverables each shift • handle incoming tickets, calls, and chats • Make posts about our products

I receive purchase DMs on Instagram every day and each one needs a prompt, friendly order-confirmation reply. I already know the exact information I want to send; what I need is a set of clear, reusable templates and a simple workflow so I can paste the right response in seconds. Here’s what the job covers: • Draft concise, professional templates that confirm the order details and next steps (payment, shipping, expected delivery, or any follow-up action I specify). • Organise those templates in a way that is easy for me to access quickly from the Instagram mobile app and desktop. • Provide a short guide showing which template to use for common scenarios—first-time buyers, repeat customers, incomplete address, etc.—so nothing is missed. Acceptance crit...

Project Title: ✅ Work From Home Telecaller Needed for Lead Qualification (Part-Time) Project Description: We are looking for a part-time telecaller to call incoming enquiry leads and qualify them before passing them to the sales team. Leads will be provided. Your role is to call the customer, understand their requirement, and record the details clearly. This role is suitable for experienced telecallers, students, housewives, or freelancers looking for work-from-home calling work. Responsibilities: • Call enquiry leads provided by us • Ask basic questions to understand the customer's requirement • Identify whether the lead is genuine and interested • Update the information properly in Excel Requirements: • Good communication skills in Hindi and basic Engli...

I’m looking for a reliable virtual assistant who can take complete ownership of scheduling my personal appointments. You’ll coordinate directly with doctors’ offices, service providers, friends, and family, confirm dates and times, keep my calendar constantly up-to-date, and send me concise reminders so nothing slips through the cracks. The role is focused only on appointment setting—no email triage or social-media work is required right now—so I need someone who is meticulous with details and proactive about following up when plans change. You may choose whichever calendar or scheduling tool you’re most comfortable with; what matters is that everything is logged accurately and I receive timely notifications. If you communicate clearly, respect pri...

I'm looking for a freelancer to attend a conference in Marbella,Spain • on my behalf. The primary goal of this assignment is to showcase our product . This is a lead generation strategy to bring for future clients. Your responsibilities will include showing the banner to the mass of people present at the event. who is interested in our product? Just ask to scan the Telegram/WhatsApp/Teams QR given on banner. Our backend team will be available on those handles, and they will take them forward. The main aim is establishing connections that could lead to future business opportunities. We are looking for a local freelancer of Marbella,Spain. who can attend a conference on behalf of our company . You have to take snaps during the event. The conference will be for 2 days; just enjoy ...

I need a personable, well-spoken receptionist who can devote their time to one core responsibility: scheduling my client consultation appointments over the phone. Every incoming call will be from a prospective or existing client looking to reserve a time slot; your job is to guide them through availability, confirm a mutually convenient time, and enter the booking into the calendar I provide. Email and texting clients if unable to get ahold of via phone. Success in this role hinges on a courteous phone manner, reliable follow-through, and clear documentation of each call. At the end of every day I’d like a brief summary noting the client’s name, agreed-upon time, and any special notes they mentioned so that I can prepare before the meeting.

Cerco chat operator / chatter da remoto che parlino italiano fluente (scritto) per gestire conversazioni in chat secondo script già forniti. Il lavoro consiste nel: • rispondere a messaggi in italiano seguendo istruzioni precise • copiare/incollare risposte pre-scritte • mantenere un tono cordiale e coerente • lavorare su turni fissi NON è richiesto parlare in chiamata NON è richiesta esperienza precedente (se sai scrivere bene in italiano)

I run an online business that’s growing fast, and I need a reliable specialist to handle live-chat enquiries during regular business hours. Your core task will be to greet visitors in real time, answer product and order questions, and escalate anything you can’t resolve to me or my team. I’ll provide access to the chat dashboard, a concise knowledge-base, tone-of-voice guidelines, and a clear escalation flow. In return, I expect: • Quick, friendly responses that stay on brand • Accurate capture of customer details and conversation notes • Proactive follow-ups when issues can’t be solved on first contact Experience with popular chat systems (Zendesk Chat, Intercom, LiveChat, or similar) is a plus, though I’m open to whichever platform be...

For the next few months I need a warm-hearted, articulate woman to be the first voice our new Convitto customers hear. From Tuesday to Saturday you will log in between 6:30 – 7:30 AM GMT, greet every fresh sign-up, answer their immediate questions, and walk them through the short account-setup steps. The work is 100 % remote, so you must already be comfortable handling calls or live chat from a quiet space with a reliable internet connection and webcam. Clear, confident English is essential, as is the ability to think on your feet and keep conversations friendly yet concise. Strong communication comes first; prior customer-service experience is a plus but not mandatory. Compensation ranges from $250 to $360 for the month, paid weekly. I provide a short script, FAQs, and access...

We are looking for experienced UK based agents, freelancers, or agencies who can generate qualified Housing Disrepair leads and perform live hot key call transfers. The role involves speaking with tenants in the UK who are experiencing housing disrepair issues (mold, damp, leaks, heating issues, etc.) and transferring qualified calls to our vetting team. Requirements: Must be based in the UK Must have your own dialer system Experience in housing disrepair campaigns or legal lead generation Ability to perform live hot key transfers Provide call recordings of successful qualified leads Strong English communication skills Who Can Apply: Individual freelancers Small call center teams Agencies with experienced agents Lead Qualification Basics: Tenant must be renting the property ...

I need an IVR built and configured so callers reach the right help fast. Its sole purpose is customer support, and it must offer three options in every relevant branch: an automated response for common questions, the ability to transfer to a live agent, and—when queues are long—a call-back request feature. You’ll design the call flow, record or synthesize the prompts, connect it to our existing SIP/VoIP trunk, and make sure the routing to our support team works flawlessly. I’m open on the exact number of menu levels; clarity and speed for the caller are what matter most, so feel free to recommend the simplest structure that still covers our FAQs and escalation paths. Final hand-off should include: • Diagram of the call flow with all customer touch-points &b...

Bahis şirketinde çalışmak üzere canlı destek veya çağrı merkezi departmanlarına personeller alınacaktır. Yaş aralığı 20-35 Canlı Destek personeli görev tanımı; canlı destek hattına bağlanan müşterilerimize bir bilgisayar üzerinden chat uygulaması aracılığıyla yazılı olarak hizmet vermek. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. İyi derecede Türkçe bilmek gereklidir. Uzaktan çalışma modeliyle çalışmaktayız. Haftada 6 iş günü 1 gün haftalık izin hakkı vardır. • Canlı destek için; mesai saati ise günde 9 ...

Saya mencari seorang admin yang dapat mengambil alih dukungan pelanggan melalui live chat untuk bisnis saya. Fokus utsamanya adalah menjawab pertanyaan pelanggan secara cepat, sopan, dan akurat sepanjang jam kerja yang akan kita sepakati bersama. Tugas utama: • Menangani semua sesi live chat, mulai dari sapaan awal hingga penyelesaian masalah atau eskalasi. • Menyediakan dukungan pelanggan dalam beberapa bahasa—minimal Bahasa Indonesia dan Inggris; bahasa tambahan menjadi nilai plus. • Mencatat setiap interaksi penting di dashboard yang kami gunakan (mis. Zendesk, Freshchat, atau platform serupa) agar tim lain bisa menindaklanjuti. • Melaporkan tren pertanyaan berulang dan memberi saran perbaikan pada FAQ atau alur layanan. Saya mengutamakan freelancer yang: &bu...

Saya mencari seorang admin yang dapat mengambil alih dukungan pelanggan melalui live chat untuk bisnis saya. Fokus utsamanya adalah menjawab pertanyaan pelanggan secara cepat, sopan, dan akurat sepanjang jam kerja yang akan kita sepakati bersama. Tugas utama: • Menangani semua sesi live chat, mulai dari sapaan awal hingga penyelesaian masalah atau eskalasi. • Menyediakan dukungan pelanggan dalam beberapa bahasa—minimal Bahasa Indonesia dan Inggris; bahasa tambahan menjadi nilai plus. • Mencatat setiap interaksi penting di dashboard yang kami gunakan (mis. Zendesk, Freshchat, atau platform serupa) agar tim lain bisa menindaklanjuti. • Melaporkan tren pertanyaan berulang dan memberi saran perbaikan pada FAQ atau alur layanan. Saya mengutamakan freelancer yang: &bu...

This assignment centres on daily outbound calling for my technology-sector B2B product between 11 a.m. and 5 p.m. Indian Standard Time. All conversations focus exclusively on lead generation: identifying and nurturing prospects who could benefit from our solution and passing along the qualified contacts to my sales team for follow-up and potential order conversion. You will work from within India, using the physical SIM I provide and your own laptop to run our call-tracking software, Callyser. That tool automatically records connected hours and the number of conversations, so performance is transparent from day one. Day-to-day, the flow is simple: log in, place calls from the supplied list, note outcomes in the CRM, and flag any prospect that shows real interest for a product demo or nex...

I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...

I need a reliable pair of hands to step into my Instagram inbox each day and keep the conversation flowing. Your focus will be on speed and clarity: every customer question gets a brief, to-the-point answer delivered in a casual, friendly tone that mirrors my brand’s vibe. Here’s what the role looks like from my side: • Log in daily, scan all new DMs and story replies, and respond within the hour during our active business window. • Give straightforward product information, check availability, and nudge genuine prospects toward the next step—whether that’s a link to purchase, a discount code, or scheduling a call with me. • Flag any complex issues or unusual requests so I can jump in when necessary. You’ll thrive if you’ve hand...

Service Operations Assistant (Iraq-Based) About us We are a service provider on a UK-based freelance platform that is expanding into Iraq and nearby regions. To support this growth, we are looking for reliable team members to help with local platform operations and service coordination. Description We are seeking a detail-oriented Service Operations Assistant based in Iraq to support our work on the platform. The role involves assisting with basic platform activities, ensuring smooth completion of service-related tasks, and keeping accurate records. This is a performance-based role with clear compensation for each successfully completed task. Further details on the payment structure will be discussed with shortlisted candidates. Responsibilities * Assist with completing designated ser...

I receive purchase DMs on Instagram every day and each one needs a prompt, friendly order-confirmation reply. I already know the exact information I want to send; what I need is a set of clear, reusable templates and a simple workflow so I can paste the right response in seconds. Here’s what the job covers: • Draft concise, professional templates that confirm the order details and next steps (payment, shipping, expected delivery, or any follow-up action I specify). • Organise those templates in a way that is easy for me to access quickly from the Instagram mobile app and desktop. • Provide a short guide showing which template to use for common scenarios—first-time buyers, repeat customers, incomplete address, etc.—so nothing is missed. Acceptance crit...

I’m looking for someone who can take a stack of receipts and invoices and turn them into clean, well-organized Excel workbooks that I can use straight away. Every line needs to be entered exactly as it appears on the document—date, vendor, amount, tax breakdown, and any memo or reference numbers—so absolute accuracy is critical. Here’s how I picture the workflow: • I scan or photograph the physical receipts and invoices and upload them to a shared folder. • You enter each item into the master Excel spreadsheet, following the column structure I’ll provide. • Before sending the file back, you double-check totals and flag any unclear figures or missing information. • We keep a running log of completed batches so nothing falls through t...

NeighborNest is building a nationwide network of service professionals including cleaners, movers, handymen, and home service workers. We are looking for remote recruiters / market coordinators who can help us grow our workforce in different U.S. regions using social media and community outreach. This role focuses on recruiting workers through Facebook groups, Reddit, and other online communities. You will act as a local coordinator helping workers join our platform and begin receiving work opportunities. Responsibilities • Post in Facebook groups and local job communities • Recruit cleaners, movers, and home service professionals • Respond to comments and messages from interested workers • Guide workers through onboarding • Help assign workers to dispatchers ...