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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
- Scheduling appointments and providing tech support
- Verifying customer accounts via data research
- Language interpreters to provide support locally
- Handling social media interactions with customers
- Managing merchandise in physical stores
- Assessing product pricing in foreign markets
- Responding to customer emails in multiple languages
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
De 136,583 opiniones, los clientes califican nuestro Customer Support Specialists 4.88 de un total de 5 estrellas.Contratar a Customer Support Specialists
VERMUT es una app que ofrece actividades para personas de +55 años donde el principal propósito es romper con el estigma de la edad, creando contenido interesante y diferente. Nuestro objetivo principal es brindar a los usuarios propuestas que motiven y promuevan una vida activa a la vez que se crean conexiones sociales y vínculos de amistad. Búscanos una persona que pueda apoyar al departamento de Atención al usuario de Vermut resolviendo tickets de consultas de los usuarios a través la plataforma Kustomer y gestionando llamadas entrantes y salientes con Aircall. Muy importante: Atención al detalle Criterio de respuesta y de movimiento de la información Mente analítica Paciencia Multitasking Aprendizaje colectivo Car&aacu...
Buscamos, Profesional en SEO, que ayude a mejorar el posicionamiento de una página web con resultados en los motores de búsqueda, como Google. Con desarrollo de nuevas estrategias, como la investigación de palabras clave, la optimización del contenido y la estructura de la página, creación de enlaces de calidad, entre otras. - Debe ser una persona capacitada, para investigar los mercados online, consultar y procesar mucha información, y destilarla. - Que tenga claros cuáles son los objetivos del proyecto y priorizarlo. El foco siempre debe estar en qué queremos conseguir y no en lo que debemos hacer. - Profundos conocimientos técnicos: Agradecemos tu postulación, estaremos encantados de contar con tu experiencia...
Estoy buscando alguien con amplia experiencia con Zendesk y pueda configurarlo y ajustarlo a mi empresa. Necesito alguien con mucha experiencia que ya haya configurado previamente cuentas de Zendesk para empresas. Si eres la persona adecuada para configurar mi Zendesk de la mejor manera, podemos trabajar!
Estoy buscando contratar un asistente para citas y programación de ventas. El candidato ideal hablará español con fluidez y tendrá excelentes habilidades de comunicación. El método de comunicación preferido será a través de plataformas de chat como WhatsApp, Telegram o grupos de Facebook e instagram. El asistente será responsable de programar citas con los clientes. La experiencia en atención al cliente y la prospeccion de clientes
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I am an international lawyer with ten years of experience in pre-trial dispute resolution. I help clients around the world to negotiate with partners on the fulfillment of overdue obligations. The company that is a party to one of my projects is located in the city of Środa Śląska, Poland. And I need to find out if the counterparty is located at the address of its registration. Accordingly, I am looking for a contractor to visit the address in the city of Środa Śląska, Poland. The task is to arrive at the premises at the address and to make 10-15 photos of the building and surroundings. Please, note that the address is not a government or military facility and there is no need to enter the building, but just to make several photos and leave. I pay the contractor a fee of EUR 50 fo...
I am an international lawyer with ten years of experience in pre-trial dispute resolution. I help clients around the world to negotiate with partners on the fulfillment of overdue obligations. The company that is a party to one of my projects is located in the city of Voluntari, Romania. And I need to find out if the counterparty is located at the address of its registration. Accordingly, I am looking for a contractor to visit the address in the city of Voluntari, Romania. The task is to arrive at the premises at the address and to make 10-15 photos of the building and surroundings. Please, note that the address is not a government or military facility and there is no need to enter the building, but just to make several photos and leave. I pay the contractor a fee of EUR 30 for ...
Tele calling - Sales - Purpose: The purpose of the tele calling project is to generate sales for our company. - Targeted List: The freelancer will need to generate the list of calls. - Number of Calls: The freelancer is expected to make 50-100 calls. Ideal Skills and Experience: - Excellent communication and interpersonal skills. - Proven experience in sales and telemarketing. - Ability to generate leads and convert them into sales. - Familiarity with CRM software for managing and tracking calls. - Strong negotiation and persuasion skills. - Time management and organizational skills to efficiently make the required number of calls. - Proficiency in relevant sales techniques and strategies. - Knowledge of the industry and market trends. - Ability to handle objections and provide excellen...
Hello! :) We are an eCommerce brand that is currently seeking a dynamic, responsible, detail-oriented PRODUCT MANAGER/ Account manager in Seller Central to join our team. This role is not just about managing products, it's about creating remarkable value for our customers & our startup company. Our main marketplace: AMAZON USA, therefore experience with amazon seller central accounts is mandatory. Please do not submit your application if you have no experience on this, it will not be taken into consideration. What will you be managing? 1. Listing optimization - text & images => Text - Know how make the keyword research and to create titles, bullet points and relevant back-end keywords => Images - Manage product photo-shootings, communicate with photographers, graph...
I'm moving into a new apartment. I need one person to help with unloading a small sized U-Haul shipping box that is 5 feet wide X 8 feet long X 7 feet high. The only furniture is a 2-drawer file cabinet, a wooden rocking chair & a twin futon mattress. The rest is boxes or smaller miscellaneous stuff. My preferred time would be Sept 26th.
My business is in need of a reliable virtual assistant who can help manage various administrative tasks. I require assistance just once a week, so I'm looking for someone who can dedicate a few hours to the job each week and assist with different duties and responsibilities as they arise. I prefer communication through email, and I will provide instructions and feedback on a regular basis. Examples of tasks the virtual assistant may help with include data entry, customer service, research, travel arrangements, and other administrative needs. The right candidate for this job will be detail-oriented, organized, and have strong communication skills. Thank you for considering this project.
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from Milwaukee, WI, USA who can visit a specified location and verify whether Western Union store is operating there. We will pay USD 15 for successfully delivered/approved assignment. Send us a message for more details!
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...
I'm looking for help from a professional in the Midwest region with a print and mail project. The document that needs to be printed and mailed are 3 copies of a letter, with all of the content already prepared for printing. Delivery is required by either Friday September 22 or Saturday September 23, so speed and accuracy are of utmost importance. I don't have a printer right now, I'm a senior, and live in a very rural location so I'm hoping to find someone that can do this for me. If this type of project fits your skillset and interests, I'd love to hear from you! Here are the details: Looking to hire ASAP: 1. I will send you a letter via Email, Google Docs, or whichever method you prefer 2. Print out 3 copies 3. Address 3 envelopes with the address and names ...
We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in Østerkobbel 446440 Augustenborg, Denmark. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.
Title: Pre-Employment Vetting Services Needed [Sandnessjøen, Norway] Overview: I am seeking a professional service provider to assist with pre-employment vetting for my company based in Sandnessjøen, Norway. The ideal candidate should have experience in conducting background checks and be available to perform these checks in-person. Specific Requirements: - Background Checks: I require thorough background checks for potential employees to ensure their suitability for our organization. - In-Person Vetting: The vetting process must be conducted in-person to ensure accuracy and reliability. - Number of Employees: Currently, only one potential employee requires vetting. Skills and Experience: The ideal candidate for this project should possess the following skills a...
I am looking for a remote male virtual assistant/customer service agent from India to join my team. The ideal candidate should have customer service experience and be available to work full-time, for 40 hours per week. we are ideally looking for a male candidate from india. Requirements good communication skills own laptops high speed internet Quiet place 8hours per day between 1 pm and 10 pm Tasks: - Handling customer inquiries and providing excellent customer service - Resolving customer issues and complaints in a professional manner - Assisting with order processing and tracking - Providing product information and recommendations to customers Skills and Experience: - Previous customer service experience is required - Proficiency in using Microsoft Office and CRM systems - Strong ...
Is your company in need of professional call center services to enhance customer support, appointments and streamline operations? Look no further! Our company is here to offer top-notch call center solutions tailored to your unique needs. ? Company: UiLink () ? Service: Call Center Solutions ? About Us: We are a leading provider of call center services dedicated to helping businesses of all sizes deliver exceptional customer experiences. With a team of highly-trained professionals and cutting-edge technology, we ensure your customers receive the support they deserve while optimizing your processes for efficiency and cost-effectiveness. ? Service Highlights: Inbound and Outbound Call Services Order Processing Appointment Scheduling Technical Support Helpdesk Services Market Research and...
I am looking for a freelancer to handle telephone sales for my service-based business. Product or Service: - Services Script: - I have a script that the freelancer can use for the calls. Daily Call Volume: - Less than 50 calls are expected to be made daily. Ideal Skills and Experience: - Must be available from 8am pacific time through 5pm pacific time - Calls must be done within a few minuted after they appear in CRM system - Experience in telephone sales - Have experience in managing business appointments efficiently and effectively - Ability to follow a script and adapt as needed - Knowledge of the service industry and ability to effectively communicate the benefits of our services - Strong organizational skills to track calls and follow up with potential leads - Understanding of co...
Project Description: Education Verification for Pre-Employment Check in Charlotte, US Skills and Experience Required: - Experience conducting education verification checks - Familiarity with local educational institutions and their verification processes - Strong attention to detail and ability to accurately verify education credentials Project Details: - The client is seeking a freelancer to conduct education verification checks for pre-employment purposes in Charlotte, US. - The checks will be conducted locally, requiring knowledge of local educational institutions and their verification procedures. - The client has specified a need for the checks to be completed as soon as possible. Thus, the freelancer should be able to work efficiently and deliver results in a timely manne...
Project Description: I am looking for a mid-level call agent with a US accent for appointment setting. Purpose of the Calls: - The main objective of the calls is to set appointments with potential clients. Required Skills and Experience: - The ideal candidate should have experience in appointment setting and be comfortable making outbound calls. - Excellent communication skills, with a clear and professional US accent. - Ability to handle objections and overcome challenges during calls. - Familiarity with CRM software and call center tools. Working Hours: - The anticipated workload is between 20-40 hours per week. - Flexibility in schedule is preferred, as the exact hours may vary. If you meet these requirements and are available for 20-40 hours per week, please submit your p...
Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our app and report on their daily life. For this particular project, we are looking for a freelancer from Manchester who can visit specific bars and restaurants to interview bar/restaurant/venue manager. We will pay USD 30 per interview and we will have about 10-15 interviews, so you can earn USD 300-450. Please send us a message for more details!
We are a growing e-commerce business looking for a Facebook Ads Comments Moderator to join our team. As our Facebook Ads Comments Moderator, you will be responsible for monitoring and moderating comments on our Facebook ads to ensure a positive and engaging customer experience. Responsibilities: - Monitor comments on our Facebook ads and respond to customer inquiries in a timely and professional manner. - Identify and address any negative comments or feedback on our ads, and work with our customer support team to resolve any issues. - Remove any spam or inappropriate comments from our ads. - Keep up-to-date with our product offerings and be able to answer customer questions accurately. - Provide insights and feedback to the marketing team on customer sentiment and feedback on our ads. R...
We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Manager" to join our team and be part of this amazing project during an amazing growth period Employment Type - Freelancing Module ( *Initial duration is for 3 months, with a strong likelihood of extension*) Project Budget - $400- $600 USD per month - 5 days work week - Remote Work Role Title: Service Delivery Manager Roles and Responsibilities: Allocating and managing daily assignment of work orders and field service resources Coordinating the onboarding and training of field service resources Outbound calls to customers to obtain further information and/or to identify customer satisfaction Delivering a high level of customer service through day-to-day interaction with the field team Ensurin...
I am in need of Education verification services for my pre-employment vetting process. Skills and Experience Required: - Experience in conducting education verification checks - Familiarity with the educational system and institutions in Bologna, Italy Additional Information: - Attention to detail and accuracy are crucial in ensuring the accuracy of the verification process. Candidate Volume: - The project involves vetting 1-5 candidates. Please note that this project does not require additional verification services such as drug testing, credit checks, or social media screening.
I am looking for a freelancer who can assist me with pre-employment vetting services specifically focused on background checks. Specific aspects I need to be checked in the background check include criminal history, credit history, employment history, and education history. I only need one candidate to be vetted for this project. Ideal skills and experience for this job include: - Strong experience in conducting background checks - Familiarity with German pre-employment vetting regulations and requirements - Attention to detail and ability to thoroughly investigate and verify candidate information
Looking for a skilled sales representative to make cold calls in the technology industry. Goal: The main objective is to sell a product or service through the cold calls. Expected Call Volume: The ideal candidate should be able to make between 50-100 calls. Skills and Experience: - Proven experience in sales and cold calling - Excellent communication and persuasion skills - Familiarity with the technology industry - Ability to effectively present and pitch products/services - Strong negotiation and objection handling abilities - Goal-oriented and self-motivated individual - Ability to work independently and meet targets - Proficient in using relevant CRM software or tools
We are an Ecommerce company dealing with variety products and we are looking for a virtual assistant to join our team. The tasks includes but not limited to: Follow up with the delivery companies and make sure that each order is getting delivered within the agreed time frame and solve any issues that may arise during delivery. Create the confirmed orders on each delivery company portal. Create the required reports The agent must be solely free for this project and not committed to any other task, job or study work hours: 6 days a week, 10 hours a day The agent must be fluent in both Arabic and English Must also have good communications skills Good Excel skills Good Email communication skills
I am an expanding software developer firm exploring opportunities in the European market, with a particular interest in Bulgaria. I am seeking a Bulgarian resident to assist in researching and navigating the process of establishing a business presence in the country. Requirements: Must be a resident of Bulgaria. Excellent communication skills in both Bulgarian and English. Knowledge of or willingness to learn about the software development industry. Prior experience in business consultancy or related fields is a plus. The selected candidate will receive a monthly salary. Let's discuss more details
We are looking for someone to perform an in-person audit at a testing center in Kochi. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. The audit can be done at a flexible date and time based on your schedule and the test center's schedule. Training will be provided in preparation for the role. Pays for 2 hours but you are only required to be on site for at least 30 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
O objetivo é a criar uma loja online de raiz e depois ficar a gerir a loja e tratar de tudo como promoções, pricing, advertising, fotografar produto, embalamento & expedição, apoio ao cliente, faturação, contabilidade (não é obrigatório), fiscalidade (não é obrigatório) etc. A loja começa com português os clientes estão no mundo inteiro embora a maioria são de Portugal. O negócio é vender artesanato de uma criadora (vive em grande Lisboa). Deve ter português de Portugal fluente, e bom nível de inglês escrito, lido, falado, ouvido, ter experiência comprovada de gerir pequenos negócios. Se tiver experiência em criar l...
I am in need of a DM Agent who can reply to mass DMs on Instagram. The ideal candidate should have experience in customer support. The project requires the following skills and experience: - Ability to reply to DMs in a timely and professional manner - Capability to follow a script and general guidelines while also using their own judgment - Familiarity with customer support and social media management - Availability to handle more than 100 DMs per day - Enjoy guiding people through their purchase experience - Work 12 hours swift 9am-9pm Miami time - $10 a day - 6 days a week - $60USD a week The project requires a freelancer who is dedicated, detail-oriented, and has strong communication skills. If you have the required skills and experience, please apply to this project.
Tele Calling Project We are seeking motivated and dynamic individuals to join our team as Tele callers. As a Telecaller, you will be responsible for making outbound calls to potential customers and providing information about our products or services. Your primary goal is to generate leads and set up contracts on behalf of our company. Purpose: Sales Target Audience: Potential New Customers Script: No, it needs to be created (Can use own style, but guidelines provided) Skills and Experience: - Experience in tele calling and sales -Excellent Strong communication and persuasive skills in English. - Ability to create effective natural scripts for sales calls - Familiarity with the target audience and their needs - Attention to detail and ability to follow guidelines and...
I am looking for a virtual assistant to help me with various administrative tasks. The expected number of hours needed per week is 10-20 hours. I do not require any specific skills or expertise, just general assistance. Some of the tasks may include data entry, organizing files, scheduling appointments, and managing emails. The ideal candidate should be highly organized, detail-oriented, and have excellent communication skills. Proficiency in using basic computer software such as Microsoft Office is also preferred. This is a great opportunity for someone looking for part-time work and who can work independently.
I am looking for a virtual assistant to help with credit repair tasks. The ideal candidate should have previous experience in credit repair and be able to work 10-20 hours per week. Tasks for the virtual assistant include: - Disputing credit errors - Updating credit reports & clients If you have the necessary skills and experience, please apply for this project.
I am seeking a talented Virtual Assistant to assist in setting up an account on Thomas Reuters Clear for our organization. This remote position offers flexibility and the opportunity to work with a forward-thinking team in a fast-paced environment. primary responsibility will be to set up an account on Thomas Reuters Clear for our business. Thomas Reuters Clear is a comprehensive information platform that provides access to legal, regulatory, and business content. Your attention to detail and ability to follow instructions will be crucial in ensuring a smooth and accurate setup process. **Responsibilities:** - Familiarize yourself with our business requirements and objectives. - Create and configure an account on Thomas Reuters Clear, tailored to our specific needs and preferences. - Set...
My name is Client and I'm in need of an experienced Auxiliar de ama de casa to help me manage my household duties. The job entails cleaning on a regular schedule, with more than 30 hours needed per week. This is a unique opportunity for the right candidate. She must speak spanish The cleaning duties will involve doing general laundering, general cleaning of bathrooms and kitchen surfaces. The applicant should have a knowledge of care and safety practices and precautions taking care of babies The ideal candidate must be organized and able to work effectively with little or no supervision. They should also be able to follow instructions and work in a friendly and timely manner. Additionally, the applicant should be flexible and willing to learn new tasks as needed. If you ar...
I am in need of a virtual assistant to assist me with administrative tasks. The ideal candidate will have experience and skills in the following areas: - Strong organizational and time management skills - Excellent verbal and written communication skills - Proficiency in Microsoft Office Suite - Ability to perform research and data entry tasks accurately and efficiently - Familiarity with social media platforms and experience in social media management The work is expected to take 10-20 hours per week. Specific skills or tools may be required for certain tasks, so the candidate should be comfortable and experienced in using specialized software or tools as needed.
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Looking for a virtual assistant. This person will be in charge of managing multiple social media accounts , messaging & data entry task we give them on a daily basis. We're looking for someone that can join the team & work 35-40 hours per week.
Looking for a virtual assistant. This person will be in charge of managing multiple social media accounts , messaging & data entry task we give them on a daily basis. We're looking for someone that can join the team & work 35-40 hours per week.
I am in need of a DM Agent who can reply to mass DMs on Instagram. The ideal candidate should have experience in customer support. The project requires the following skills and experience: - Ability to reply to DMs in a timely and professional manner - Capability to follow a script and general guidelines while also using their own judgment - Familiarity with customer support and social media management - Availability to handle more than 100 DMs per day - Enjoy guiding people through their purchase experience - Work 12 hours swift 9am-9pm Miami time - $10 a day - 6 days a week The project requires a freelancer who is dedicated, detail-oriented, and has strong communication skills. If you have the required skills and experience, please apply to this project.
I am seeking researchers in Chengdu, China to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own an android mobile device to be eligible for this project. You will visit 20 supermarkets in the city of Chengdu, China and the payment for this project is €200 Specific requirements for the project include: - Conducting a retail audits in Chengdu, China - Collecting data on an app - Must have an android device Skills and experience needed for this project: - Strong analytical skills - Excellent communication skills - Ability to finish the project by a specific deadline -Flexible schedule Requirements: Android Mobile Device Please get in contact if you are interested in this project.
I am seeking researchers in Riyadh, Saudi Arabia to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own an android mobile device to be eligible for this project. You will visit approximately 11 supermarkets (this number may change) in the city of Riyadh, Saudi Arabia and the payment for this project is €550 Specific requirements for the project include: - Conducting a retail audits in Riyadh, Saudi Arabia - Collecting data on android device using our company app - Available to start the project this week Skills and experience needed for this project: - Strong analytical skills - Excellent communication skills - Ability to finish the project by a specific deadline - Flexible schedule Requirement...
I need someone who has a good level of spanish and english. I will need that person for customer support for a couple of weeks. You'll be answering questions about some room rentals and scheduling visits for the rooms. I'll give you the information so you can answer things when people ask. I'll also give you some questions to ask them so you can put their data on an excel and I can then filter them better in case they express interest into renting the room.
I am looking for virtual assistant who have good communication skill. I prefer Europe location but not India or Pakistan. Also you must be Verified Freelancer. It is very important.
I'm looking for an honest, dilligent person to help me with my work. Said person must have a reliable Internet connection, be available daily and be fluent in English.