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SUPPORT DESK MANAGER

$1500-3000 USD

Cerrado
Publicado hace alrededor de 10 años

$1500-3000 USD

Pagado a la entrega
Full-Time Support Desk Manager required to join 'Munchweb' - One of the web's most progressive Internet Marketing firms operating today. We are currently in the middle of a major expansion and looking for a skilled Support Desk Manager who can work both independently, and as a part of an international, remote network of talented and motivated individuals. We have a strong emphasis on 'Cool Workin' + Cool Livin'' so as to keep the mind fresh, and lifestyle enjoyable. We're constantly striving to push for bigger and better things, and would expect you to do the same alongside us. ================= RESPONSIBILITIES: ================= Immediate responsibilities will consist of managing the daily operations of the support desk, training junior support staff, maintaining training documentation and a variety of research and file maintenance tasks... A Background In Internet Marketing an SEO Is Preferable. Full training will be provided, as long as you are happy and willing to hone your talents, and bring the very best of yourself to the team. The Ideal Candidate Will Possess: - Excellent oral and written English. - Strong work ethic and loyalty. - Attention to detail. - Attention to project deadlines. - The ability to maintain quality of work in the long term. - Knowledge of Internet Marketing and SEO. - A sunny disposition when dealing with customers and staff. - Solid problem solving skills. =========== INTERESTED? =========== Please Contact With: - A Brief Summary Of Yourself - A Brief Summary Of Your Experience - A Brief Summary Of What You Feel You Can Bring To The Team Include in the subject line: I'm In...please review my application. We look forward to hearing from you.
ID del proyecto: 5694326

Información sobre el proyecto

13 propuestas
Proyecto remoto
Activo hace 10 años

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13 freelancers están ofertando un promedio de $2.305 USD por este trabajo
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Hello, I am currently providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. Here are the links to the current voice/chat & email process I handle. You will also see that the client has rehired me as he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 Will be waiting to hear from you. Regards Yathin
$1.855 USD en 30 días
5,0 (6 comentarios)
4,9
4,9
Avatar del usuario
I did worked on these type of projects & handled it very well to provide complete customer satisfaction, always deal with customers friendly & solve all type of issues like sales, technical, servers, web-hosting, power back-up, employee, dead lines, handled remote computers to troubleshoot, experience more than 8 years, you will get complete package service & support from our-end 24/7. Please let me know your comments and we can discuss further. Thanks & Regards Sarbjeet Singh (Sunny) YourTechCare Private Limited
$2.000 USD en 30 días
4,9 (2 comentarios)
3,0
3,0
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A proposal has not yet been provided
$1.666 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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I'm In...please review my application. Hi There Senior Engineer here. I would like to complete this project for you. I can provide you with my certifications as well.I have many years experience providing support to customers and at management level. I can help streamline the business with providing up to date technologies and infrastructure. Seo is now in a tough stage with the updates but there's always ways of making things happen! Please let me know when your available to discuss further.
$3.000 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I'm In...please review my application. Hi, I hope your are doing great. I am a certified Prince2 Practitioner, CSM, CSPO, Six Sigma Black belt and ITIL foundation certified with extensive experience in Project and Program Management. I have over 16+ years of experience with 8+ years of experience in Project Management.I was also involved in CMMI L3 implementation in one of my earlier assignments as a SEPG Head. I had managed geographically distributed / Virtual teams of 15+ members including designers, developers, testers, Content Writers and Project Managers since last three years. My routine tasks include Technical Pre Sales, Process Implementation, Test Planning, Project Management, Task allocations and resource management. I can bring my valuable experience in process setup, Six Sigma and ITIL expertise to help and improve Support functions in your organization. I believe in doing right first time, every time. I can share more details upon request. Look forward to hear from you. Regards, Dheeraj Sareen
$2.500 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$2.944 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$2.319 USD en 30 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de PHILIPPINES
Makati, Philippines
5,0
45
Forma de pago verificada
Miembro desde jun 21, 2010

Verificación del cliente

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