Customer Care Support

Currently living in the USA. Great customer service and very patience. Work great under minimal supervision.

I am always eager to learn new technologies and platforms and give my best. Here is a snapshot of my experience- • 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Provided good quality data entry support in previous projects. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients.

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PHP, HTML5, CSS3, WordPress, jQuery, Bootstrap, E-Commerce, CodeIgniter, Website Design, Woo make you the right freelancer for the job.

I have several years experience as a Service Desk Analyst and a couple of more years working as a Service Quality Analyst. I believe that both my skills and personal attributes match the requirements you seek for this role. As a Service Quality Analyst, I produced a weekly Quality Report consisting of tables, graphs, and an Executive Summary.

At least $350 - $450 Relevant Skills and Experience I’m am hardworking and I have good people skills

I can do this work as I am also working in the same domain.

Hello I am doing lead generation for UK, Canada & US so, i am very friendly to handle the client and make him understand...

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As multi skilled personnel, fluent in English, graphic designer, Microsoft office expert, I have work your project in fast and best

Very clear, pleasent voice with all willingness to help. I have experience in customer service care and l handle my job with no regrets to your choice. Relevant Skills and Experience Am effective and efficient in dealing with the customer. Got experience in this.

With experience of 19 years in customer support for International clients the work seems to be more of a piece of cake and it makes me suitable for this job

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I am an experienced in my career as a Marketer and Customer Support service provider. I am highly confident, and can manage various kinds of clients, and explain to them company requirements or help them with their queries. I am a people-person and possess patience and promptness required in answering and managing clients.

Hello there! I am a great fit for your job because I love to provide excellent customer service. Besides Spanish I speak English Language well and I have experience with admin support tasks as well. I am available at any schedulle for full time or for part time. I would like the opportunity to chat with you about the position and what I might bring to it. Thank you for your time and consideration. Best wishes, Sofia Salazar

Dear sir, Thank you very much for your job posting. I have a huge interest in this project. I want to let you know that I am new here on freelancer but I have more than 8 years of experience in customer services and customer support, telephone handling. I worked for a largest cellular company's contact center with over 80 millions of customers. I won the employee of the month and call of fame award many times. I am fluent in English speaking and not afraid to talk with USA clients. I can multi-task and can meet the deadlines of short turn around time. I am hard working, reliable, fast learner and a self starter. I am available more than 40 hours/week to work on your project. Please inbox me for talking in more about your project. I can assist you with minimal rates and high quality of services. Please consider my application and grant me your project. Looking forward to be hired in this project according to you. Best, Jawad

I am the perfect candidate for this job because i work very fast with minimal to zero mistakes. I have been doing this type of work for quite a while now, since we have our own business, I work with spreadsheet all the time & other Microsoft Office Docs. I am very focused with my work and as much as i can finish the job earlier than the target time or deadline. Hoping you would consider giving me a chance to work with you. I have a 1 year experience handling customers over the phone since i have worked for BPO/ Call Centers here in Manila all US base accounts.I was a Customer Service Rep., Customer Sales Rep., with Technical Knowledge since we handle Phone, Internet & Cable. I do believe somehow i can help you with that, please send me a message so you can know more about my skills. Thank you and Best Regards...

Hello Good Day! My name is John :) Degree Holder ( Bachelor of Science Major in MT) I am hard working and determine to everything that i do. I am a Sales and Customer service officer (Frontliner) here in the Philippines working at number 1 telecommunication in our country ( Philippine Long Distance Telephone Company) I give quality service to all of our customers. My goal is to 101% satisty my customer/employer. I have knowledge in Marketing Sales and Customer Service related jobs. Skills in encoding data , ms office , transcribing documents and 2d and 3d designs in AUTOCAD can do calligraphy and designs.

I have experience of handling customers in tourism industry for many years hence I can be the most pertinent person to take up this job. Having excellent English language communication skills and telephone handling manners to make the caller welcoming with greetings to break the barrier and make him feel comfortable

Experience in customer support field: - 1 year chat agent for an American freight forwarding company -Zendesk experience -Social Media account management for a clothing brand -Fluent in written and spoken English in addition to Arabic and French. Feel free to message me for more details.