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IT Support Customer Service (Phone, Chat, Email) 2/hr

$2-8 USD / hour

En curso
Publicado hace más de 9 años

$2-8 USD / hour

No bids above $2/hr. The Pay will be done on a flat rate weekly minimum basis as negotiated . There will also be bonuses available on up-sells during support. The pay range is under $2 - don't bid more. I am fully aware that in non western countries that is more than what most make daily. If we have to pay US rates, we would rather have someone in our office. The benefit to virtual help is deep discounted rate. Description of work: We are an IT company that provides residential and commercial services. In this role you will be responsible for answering inbound calls to facilitate information about an appointment, set an appointment or possibly just take a message. You will also need to monitor the main email box and communicate with other teams members via live chat on how to handle each one. Chat support will be about the same situation as phone taking - it will all be the front person and facilitating to the right person, or relaying a message. You will be properly trained, you will be given bonuses for certain goals and achievements,and you will be treated with respect. This job demands high attention to detail and eagerness to work hard. Lastly, if you submit - please provide your availability to do a skype meeting with us for a interview and give you time to answer any questions you have. Thanks!
ID del proyecto: 6946566

Información sobre el proyecto

25 propuestas
Proyecto remoto
Activo hace 9 años

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Avatar del usuario
I am a highly trained experienced E-mail and Live Chat Technical Support Agent that worked for Asus and Amazon providing E-mail and Live Chat Support. I understand what you would like to accomplish with this project and have all the skills and tools to execute it. I will ensure that your customer's receive excellent customer satisfaction at the highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me at anytime. Thank you for your consideration. I am looking forward to speaking with you. Have a good day.
$2 USD en 40 días
5,0 (2 comentarios)
1,9
1,9
25 freelancers están ofertando un promedio de $4 USD /hora por este trabajo
Avatar del usuario
Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. Our estimated Price is still negotiable. You may check our CVs attached in our Profile. We are willing to try a test/trial run for you to be able to test and assess our capabilities. I am available 9am till 12nn EST time. Bid is $2/hr plus freelancer fee which will boil down to $3/hr. Please do let me know if you have further questions. Cheers, Janis M.
$2 USD en 20 días
4,9 (53 comentarios)
7,9
7,9
Avatar del usuario
Hello I have read your requirements and ready to assist hard in monitoring email box and communicate with team members. If you have any questions let me know. Regards, Ali
$8 USD en 3 días
5,0 (206 comentarios)
6,6
6,6
Avatar del usuario
We are a call center and have more than 20 agents who have experience on phone support, chat support and email support. We are providing services 24/7 and deliver the best quality service. We have been in business since 2010 and have good number of clients who have been working with us since the last few years. Our agents have good English speaking skills, experience and communication skills. Kindly get back to me so we can discuss it further and see how should we proceed to work together. Best Nasir
$2 USD en 3 días
5,0 (3 comentarios)
6,6
6,6
Avatar del usuario
Hi I am interested in the project and I am available on skype between 11am to 8 pm IST Regards Charu
$2 USD en 40 días
4,2 (9 comentarios)
4,2
4,2
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hello............................................................................................................................................................................................................................................................
$8 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi here iam for the best service as i value your time and money. I had done similar projects before for various client. I can use the blend of 3 years experience in BPO along with my hard work to complete the task once you hire me.
$2 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello there, We are glad to inform that we can work on your project. We have more than 6 years of experience in customer service. We have well experienced team to answer inbound calls to facilitate information about an appointment, set an appointment or possibly just take a message, monitoring email box and communicating with other teams members via live chat. Our company operates 24/7 customer support to our clients, our team is highly professional and have good experience in customer service which includes inbound call support, email support and live chat support. We can provide convenient, courteous and friendly customer service and can delight your customer. Our customer services expertise includes: Inbound customer service calls - 24/7 Email support Technical support Live chat Support Help Desk Calling back to voice mails Follow up on customer issues Pre-sales and post-sales support Troubleshooting calls Resolving Software problems Internet service problems Computer hardware problems Upselling and cross selling to customers And many more based on your business need We can work on this task for 5 hours as free trial. You no need to pay for it since we would like to show our quality for work first then if you are happy with our work you can hire us. Please let me know your reply. Our rate for the task is $6.5 per hour. We are looking forward to working on your project to deliver you the excellent results. Regards, Aravind
$6 USD en 168 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hi I am ready to work as per your terms and conditions, I am an individual having good experience in the following skills 1. Wordpress Experience 2. High speed broadband connection (50MBps) 2. Email reply. Ability to meet deadlines 3. website updates /Blog updates and maintenance 4. Monitoring the projects/status 5. Follow up, Strong communication skills 6. Meeting - Online 7. Creating / maintaining Email accounts 8. Maintaining Payments details 9. Payroll 10. Available on Skype 11. I can work for 40-50 hrs per week,if you wish. Awaiting for further discussion and ready for sample task. Thank you. Regards Paul
$2 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello there, I have experience in similar work. I have worked as a remote sales operator for a US based web hosting company for an year ( Non-Voice). Do let me know the convenient time for you so that I can be online on skype. Looking forward to work with you. Thanks and Regards Varun M V
$2 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have lot of experience on System Support, Installation, Driver, troubleshooting, assembling, disassembling,etc
$5 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$5 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$4 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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I am friendly, polite and i understand what the customers are going through, so that i can help them accordingly, i have been doing this since the past 6 years, so this is not something new, you can call me on Skype at awesomecustomerservice
$2 USD en 24 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I have more ideal time in home. I spent more time in systems so i can work efficiently as per your knowledge. I have a good communication skill so i can work easily.
$5 USD en 14 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
im 25 years old professional Administrator. I have 2 years working experience as IT Supprt in one of the Biggest University in Indonesia (UII). I''m very professional, hard working and i have positive attitude that can help me to do this job
$2 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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BPO Client Services specialises in delivering a wide range of BPO, CRM and customer care services for approximately 500 local and international brands. With 23 years of experience and a strong management team with extensive experience in our respective fields, we believe we can significantly enhance and refine our services, to meet clients need. The company handled just under 1 million calls inbound and outbound in 2013. At BPO Client Services we understand, effective customer care service is a powerful business tool, which has to combine form and function, in order to attract, engage and retain customers. We have the technological infrastructure and the brainpower to provide cost effective customer care service, which operates 24 hours a day, 18 hours live, 7 days a week, 365 days a year, tailor-made to suit the client
$5 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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i am ready to work please provide me more details
$2 USD en 8 días
0,0 (0 comentarios)
0,0
0,0
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Hello, Thank you for taking the time to read the email. I have interest in the project you have mentioned. I have experience in assisting customers via email as I have worked with HP and DELL as technical support expert. My job profile was to assist customers via email. My communication skill is excellent and I have trained on telephone etiquettes, email etiquettes and customer, technical support skills. I believe that with the understanding of the project I will be able to deliver the task on time. I am sure that you will not be disappointed. I was away from Freelancer for a while and lack hours and ratings, but I can promise to be reliable and dedicated to providing you with my absolute best for the project you have. I value the time and money spend on me. I am sure that you will not be disappointed. I am available to chat by email or Skype, and would be happy to set up a convenient time to discuss the application you're moving and some ideas about the safest way to get it into the cloud. I will be available for the task as per your convenience. Thank you for your time and consideration. I'm excited with this opportunity and would be glad if you will choose me to be part in this job. Thank you Dilsha
$5 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
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Technically, I know software development through some past experience with web and desktop programming. I believe yours being an IT organization, my prior experience with software will aid in quickly getting familiar with your products and/or services. Also, I would be better equipped to understand and communicate the customer inquiries/issues to your team members/developers. I also have an average typing speed of about 45 wpm, and a stable broadband connection which could facilitate chat support to the customers without any hindrance. The only downside I can see is that I am not a marketing or a sales person, who can generate new leads for you. But I believe you are not expecting the candidate to cover that area as well. For any further details, I would request you to have an audio chat with me through skype. My skype id is jatink74. Before intending to speak, please let me know the time in advance, as we are 12 hours apart (assuming you will be calling from US). looking to get my first freelancer break through you! regards, Jatin Kulkarni, Mumbai, India
$2 USD en 24 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I currently have 4 years of experience working in a call center environment, handling chat sections and email. Based on my experience, I will deliver any task assigned by you on time, with quality and at least with a 100% customer satisfaction. thank you for having the time to review.
$5 USD en 20 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
Marietta, United States
4,9
84
Forma de pago verificada
Miembro desde abr 17, 2013

Verificación del cliente

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