To give you a brief overview of my skillset – I have been with BPO Industries for more than 10 years and have contributed to various roles as a Customer support, Technical support, Email and Live chat support. My other skills include, but are not limited to:
• Customer service and support
• Critical time management and people skills
• Ability to communicate effectively, both verbally and written
• Problem isolation and analysis
• Process improvement and documentation
• Eager to study in depth and learn more about new skills
• Desire to work with a variety of people and projects
• Knowledge in computer networking peripherals such as Router/Gateway, Internet connection, switches and access points
• Basic knowledge in Photoshop such as Photo editing, removing background, photo cropping
• Using CRM platforms such as Zendesk, Salesforce, CRM Management and Zoho
• Knowledge in MS office and Google Suite
• Data Entry jobs (Typing, Copy-Paste-ing, Converting files, Online form filling)
I don't have experience working remotely but because of my breadth of experience in multiple industries, I believe that I consider myself to be very adaptable and would make an excellent addition to your team.
Thank you for taking the time to read my letter.