• Developed a Ticketing system with PHP and MySQL to manage all the IT related tickets. It has alerting system, assignment, status and priority of a task and followup them accordingly.
• Providing support as linux admin, creating user, group, monitoring server and taking database backup.
• VMWare Manage.
• All Server performation check and optimizing.
• Pfsense proxy server management/Firewall check.
• Engineer Allocation.
• Vendor management.
• OS and Software Installation & Troubleshooting.
• Console provided for core switches and switch change.
• Implementing & troubleshooting network connectivity (LAN) and Access point.
• Need to maintain store and communicate with vendor.
• Daily call report and call update with team management.