Professional in Business Administration, with specialization in Senior Management, with knowledge in selection and attraction of IT talent, with experience in recruitment platforms Linkedin and Elempleo, with experience using Power BI and advanced excel. High knowledge in financial mathematics, financial analysis, foresight and strategic thinking demonstrated in high impact projects for business model transformation, customer experience and operation.
Senior level staff, knowledge in strategic leadership of operations areas including service channels, treasury, collections, portfolio management and branch network operation, with high level of results in customer service and key performance indicators.