Customer Support/Trade Exchange Agent

I have performed all admin related and customer service related tasks with 100% perfection. PM me you exact details.

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HSBC Bank Middle East, Pakistan Sr. Officer Customer Service June 2010 – April 2011  Handling queries and complaints of normal and high profile (Premier) customer.  Handle customer relations, determine customer needs, and build solid report, analysis and Presentations.  Working on Service Level Agreement Process flows.  To co-ordinate with other business units for investigations / approvals / reversals pertaining to customer cases.  Responses of closed complaints end to end through letters and call closures.  To resolve at least 40 complaints/requests per day accurately and with quality depending on the influx of cases.  Responsible to develop well-defined process flows between Complaints Management / Customer Care/ Phone Banking & all its Business stakeholders.  Maintaining monthly/ weekly MIS for all Complains and Queries.  Working on dispute cases and informing customer about the closure.  Escalating complaints to stakeholders on non provision of resolution/ update on tentative time line.  Resolving State Bank of Pakistan complaints which are routed directly from CEO’s office.  To take optimum decisions on customer concerns ensuring that the bank does not suffer as a Consequence in the future.  To respond to customer complaints/requests related to all products of the bank within 3 to BDS ensuring 100% customer satisfact

Hello, I have studied in US 7 years towards Computer Science and Engineering. I speak Business level English. I am fluent in Spanish and French. I type at 65 wpm with 0% error rate. I have great phone etiquette, being polite, calm and eager to help. I have worked 1 year in Ireland and was dealing with customers daily. My employer was delighted with my customer interaction. I have over 10 years experience in advanced data analysis and mining, including server administration, database creation, Excel works, web development [ PHP, Perl, Python etc ] I am eager to take your project and provided with clear and thorough specifications, deliver the best results possible. I am open for interviews, a short trial to prove my excellent abilities and even to start at a lower rate and increase as we go. I am available on US business hours. Thank you for your consideration, Radu C

I am an experienced Call Center/ Technical Support Agent that worked for Asus and Amazon in a supervisory role providing Telephone, E-mail and Live Chat Support. I understand what you would like to accomplish with this project and I have the skills and tools to complete it. I will ensure that your customer's receive excellent customer satisfaction at it highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

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I would like to work on your project. I have been into computer field from last 15 years. Please allow me to take this up

Hello ! My work is mainly academic ( I can provide samples of my work), but I can write on various topics. I don't plagiate, I am serious and I respect deadlines. Since I am new to this site, I need feedback. I have experience in maketing and business research, I can provide samples of my work, I also have expericence in ecommerce.

A proposal has not yet been provided

A proposal has not yet been provided

I am a very fast typist with over five years experience in data entry, customer service. I am passionate about my job and always give the best results. I have the right tools(good computer and reliable internet connection) to work effectively and produce excellent results. My fees are reasonable and i will give 30 hours of my time every week. Kindly contact me for hire and you will be glad you did.

I have many years of customer service experience, I like to work with people and I am very detailed oriented. I have good multi-tasking skills and provide top quality services.

I am a hardworking and efficient worker who will not disappoint. I am able to create good relations with others and have a good eye for small details.

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Hi, i am running my own call center with outbound and inbound projects with a strength of 75 seats . we have our headquarter in uk and offshore centre located in Pune (India) . We have all the resource for your projects for short or long term business. We are currently working with clients in the UK for similar projects dealing with lead generation for Insurance companies. Axel solutions +9765608474 Skype Id: axelsolutions

We have a vast experience of managing all kind (small or large) of data entry and data management projects across the globe. Being based in India we can provide services at cheapest prices. You can always rely us for your future projects as well.

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I've been working in BPOs for almost 6 years. Handling Technical and Customer Service calls. Been handling escalation calls as well. I'm a good communicator and trustworthy.

i am the proper person for this position i am reliable and quick to response please consider me for this one

Hello I am interested in your project. My name is Allison Beltran. I was born in Colombia, raised in New York city and lived there for over 9 years. I am currently living in South Korea. I am a professional with a bachelors degree in Marketing and International business. I have worked 3 years as an customer service representative, home based job for an american company sold and delivered flowers internationally. I handle incoming call of customers with questions, complaints, and took orders, also made out bound calls to follow up on orders or suppliers. For a year I helped in staff quality monitoring calls and live chats, and I also handled emails and live chat simultaneously. I have experience as an administrative assistant for a licensing company. I have also done a 6 month internship in India as a marketing trainee. I am a very enthusiastic person, who is very committed to her work. I bring happiness and joy into everything I do or ask to do. I am organized, punctual, hard working and fast learning. I hope I am given the opportunity to show my skills and work ethic. Regarding any further information, inquiries or questions please do not hesitate to contact me. I would like to know more about your project and looking forward for a long term job. Thank you.