I bring two years of experience as an Email Support Virtual Assistant, where my responsibilities encompassed addressing customer inquiries and issues through various channels such as chats and emails, as well as scheduling appointments. Additionally, I hold a degree in HRM and have accumulated over one year of experience in the BPO sector and nine months as an Office Administrative Assistant across two different universities.
In addition to my core competencies, I am proficient in Social Media Management and Marketing, adeptly utilizing platforms like Facebook, Twitter, Instagram, TikTok, and Linkedin. I am skilled in conducting research and proficient in Google Drive and Spreadsheets for organizing social media activities.
Furthermore, I possess supplementary abilities in photo editing with Adobe Lightroom, graphic design using Canva, and video editing via Wondershare Filmora. My proficiency extends to MS Office applications including Word, Excel, and PowerPoint.
As a team player with a strong work ethic, I am a quick learner and enthusiastic about embracing new challenges. Effective communication in English is one of my strengths, ensuring top-notch service delivery.
I am eager to contribute to your team by delivering exceptional results, fostering long-term relationships, and upholding professionalism.