Operations Support Engineer

Listing InfoAre you the perfect blend between technical skills and customer orientation? Do you want to be part of the next generation of Online Enterprises? We are currently looking for Support Engineers to join our multi-national development team. Read on!Vistaprint is one of the greatest success stories of the last 10 years. We are a Fortune 100 fastest growing company and an acknowledged global e-commerce market leader, as well as a data driven company with a unique business model that meets the huge, rapid growth in demand for our products and [login to view URL] a member of Development and Release Technologies, you will be performing an IT technical role providing Tier 1 Support by providing technical solutions to issues, maintaining servers used across the Vistaprint [login to view URL] role will involve:  Provide excellent customer serviceParticipate in and contribute to the implementation of industry best practices for Internal company application supportTroubleshoot and solve common Continuous Integration issues (Build system issues, tracking down developer breakages, monitoring test, staging and integration environments )Follow and implement  security policies while carrying out desktop supportCreate proposals for tools & process improvements  based on the support experienceSolution deployment, installation, migration, configuration and disaster recoveryAssist project teams with technical issues, documentation and work on projects as neededDisplay Domain Expertise – Technology, People and ProcessIn Return, You Will BringBA Degree in Information Technology, Computer Science or EquivalentHardware and software troubleshooting with 1 to 3 years previous experience in systems administrationProblem solving and ability to prioritize, follow verbal and documented instructions, document procedures and react quickly in an ever-changing environmentExcellent level of English both in written and spoken, strong interpersonal and communication skills are a mustStrong understanding of Server and Desktop operating systems ( PC required, Linux a bonus)The ability to prioritize work, work well independently and work well with others in a team environmentExperience or familiarity with SQL, PowerShell, or an SCM (Git or SVN) is a plus, but not [login to view URL] experience with Help Desk, Network Operations, Software Development, Software Quality Assurance, or Systems Analysis a plus, but not [login to view URL] with working hours in order to coordinate with different time zones and remote locations is a [login to view URL] if you are up for challenge in a fast-paced, energetic, and constantly changing environment apply now submitting a copy of your CV in English!-