For 1 year and 5 months, I have worked as a Customer Service Representative and at the same time a Clinical Coordinator to a medical clinic in Connecticut, USA. My role was answering customers' inquiry for billing, benefits and claims. As a Clinical Coordinator, I was a channel between the medical professionals and the patients or their significant others as well. My scope includes encoding, schedule appointment, health educator and advocate, and explain laboratory works, etc.
From all these experiences, I'm confident that I am a good candidate for this exciting position.