Greetings,
I just went through your post and I am very confident that I am the right person for the job because of my skills and experience. I have been working in the call center industry as a customer service, telephone operator, answering service representative, booking and billing agent for almost 9 years. I also worked as a part time VA for almost for years now.
I am also currently running my own small call center here in the Philippines with well trained and experienced agents. Just in case you are in need of more than one agent or a customer service representative for your work and after hours. What we can guarantee is outsourcing to a center is more efficient because you get one reporting, monitoring, billing and more. we make sure we monitor and coach and manage our agents properly to ensure quality, effectiveness and efficiency for a long term relationship.
Our hourly rate is at $6 per hour but is negotiable depending on your needs and budget. I will be more than happy to forward my resume and our company profile when needed.
Thank you and hope to hear from you.