Advice on affiliate software.

Hi, this is an unusual job, because we don't need any work done! Not physical work anyway. We have had a website developed, and it works well, but a last minute hiccup means the help files are incomplete. We need you to explain how something works, IN LAYMAN'S TERMS, so that we can do it ourselves in future. Please PMB me for details. I need someone to do this ASAP. It will probably only take you 10 minutes if you know what you are doing. Thank you.