busticket online

1 Introduction 1.1 Purpose The purpose of this document is to provide a detailed overview of our software product, its parameters and goals. This document describes the project's target audience and its user interface, hardware and software requirements. It defines how our team, client and audience see the product and its functionality. The Software Requirements Specification document captures the overall behavior of the system by specifying the inputs, outputs, functions, and attributes of the ‘Time & Attendance’ project. 1.2 Intended Audience coherendz Development Team coherendz Management [login to view URL] Team The intended audience of this document is the team from coherendz and its client. This document will be used to arrive at a common platform for the solution requirements. 2 User Requirements The main purpose of the proposed system is to build a website that allows the users to book bus tickets for any of the Private Bus service providers that are registered with the system. The users can search for the availability of the buses and then reserve their tickets online. The major requirements can be listed as follows: 1. Allow a public to register as a user in the system 2. Allow an Agent to be registered with the system 3. Allow a registered user/ Agent to search for a Bus service by providing “From”, “To”, “Journey Date” and “Class of service”. The system lists all the Bus service providers serving the given route and with vacant seats for the given date. 4. Allow a user/ Agent to select one of the service providers and journey start time (if there are multiple services on the same date). 5. The system should allow the user/ Agent to select a preferred seat from one of the vacant seats available at the time of booking. 6. The system should allow the user to make a payment using the Payment Gateway. The system should allow payment through Visa/ Master card credit cards or debit cards only. 7. Generate a printable Bus Ticket if the ticket booking and payment is successful 8. Send an email to the user’s email account on successful booking along with the Ticket number and Journey details 9. Send an SMS to the user’s mobile phone on successful booking along with the Ticket number and Journey details 10. Generate an exception message if the booking fails due to Payment failure or due to unsuccessful booking. 11. Refund the processed amount to the same card/ account from which the payment was made, in case the payment was successful but the booking failed. 12. Allow the user/ Agent to cancel a ticket after confirmations. Cancellation charges are determined based on the Bus service provider rules and the rules laid down by the client. 13. Allow a registered user/ Agent to see his/ her booking history. 14. Allow the registered user/ Agent to reprint his/her booked tickets. 15. The details of the registered user should be prefilled from his/her profile while booking the ticket for self. 16. Allow the agents to see the amount outstanding for him 17. Allow the agents to do payment against the outstanding using a payment gateway. 18. Generate MIS reports for the management 19. Allow the administrator to add/edit/delete a bus service provider 20. Allow the administrator to add/edit/delete a service for a bus service provider 21. Allow the administrator to disable/ enable an agent Key Functional Blocks of Clickbus Portal: 1 I. Admin Module II.  Bus Service Provider Module III. Agent Module IV. User Module 1. Admin module: Login Page:                                    To login into administration User Management:                       To Manage the Users (add/edit/delete/update) Route Management                      Activate/Edit/ Delete areas and routes Add source:                                     To add new places from where buses starts Add Destination:                        To add destination to where buses goes Route Mapping                 :                Mapping route between any two geographical points The destination dropdown should depend on source. Ticket Management:   Search Ticket availability, Book/Cancel ticket and Status monitoring, Blocking tickets UI completed with issues, needs to connect to API to get show the seat details. Cancellation Policies:   Admin can configure cancellation charges for each travels based on cancellation time. Ability for the admin to configure cancellation charges. Bus Management:   Configure new service provider, Bus classification, Seat Arrangement, Fare arrangement. Bus location mapping and schedule mapping, Number of tickets booked or available status Payment gateway integration:                   Integration with payment gateway, monitoring payment based on bus and Service provider and date . Promotional offers:                         Creating / Adding new e-coupons and discount coupons management. Newsletter                                    : Sending latest news and updates to existing customer database. 2 Bus Service Provider Module: Login page: To login into administration portal (if not logged in) Manage Profile: To update the Transport Details Configure 'ply' details: Bus management between source and destination Bus / location(s) mapping: Adding boarding points and timings Bus classification: Updating Type of bus (AC / Sleeper/ Seater etc.) Seat Arrangement: Arranging the seats To connect to direct API of the bus operator unlike present to go through 3rd Party [login to view URL] Module: Registration: Any booking agent can register in website for agency Login: Login screen for approved agents Mange Profile: To manage the profile and contact details Booking Tickets: Searching and booking facility as in user module Booking status: Provision for checking the booked tickets Cancellation: Provision for cancellation of booked tickets Commission: Option to check the earned commission This module to provide agent ability to book tickets, pre paid account, deposit, transfer amount. This should also show his report on his bookings, cancellations and consolidated agent report 4..User Module: User Registration:                auto registration of user upon ticket booking Email Notification               : Sending conformation to registered users Login Screen:                    For login to user module Manage Profile:                To print/update/cancel the booked tickets and to manage the user profile Forgot password              :  Auto retrieval to registered email id Booking tickets:                Provision for booking tickets, Search for buses, filter search, Finding more                                           information about buses, finding the availability of next day and previous                                               day availability, Change your search, select number of seats, choose the                                               seating location, Selection of boarding time, review ticket information, enter                                                  offer codes, Gateway interface, Checkout, View ticket, Email ticket ,                                                     Print ticket, Cancel Ticket. Cancellation:                     provision for cancellation of booked tickets SMS Interface:                       User will get the message on his registered mobile number upon                                               the ticket booking Register User a. First /last /middle Name b. Password c. Emailed d. Phone No E. address for Communication f. Date of Birth g. Forgot password (to be send it to email)