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I need someone to modify the call center module of elastix. We are running an outbound call center and generate many calls per day. The elastix Call center module is great for us but there is one drawback that we need to get fixed. We are looking for an asterisk/elastix experienced programmer to modify the script. Here is the problem we are looking to fix: Whenever a call is placed and ended, the agent on the call do not have enough time to enter any notes or disposition or any other details of the call. We would like to add a delay between each call so once the customer hangs up, the agent is still "in call" and once he save the form information , he will be available to receive calls again. it seems this needs to be modified within the script. If all goes well we have a few other modifications we would like to implement. Please only message me if you have asterisk or elastix.
ID del proyecto: 5713381

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6 propuestas
Proyecto remoto
Activo hace 10 años

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6 freelancers están ofertando un promedio de $162 USD por este trabajo
Avatar del usuario
hi please check my feedback, i am best voip expert on this site. have more then 12 years experience with asterisk. very likly your issue can be fixed by pausing your agent until info submited.
$309 USD en 3 días
4,9 (154 comentarios)
7,9
7,9
Avatar del usuario
Hi sir, I have strong experience working with asterisk. I have modified some scripts for vtiger integration. So I think can help you with project. Please feel free to contact me. Regards
$222 USD en 7 días
5,0 (8 comentarios)
4,4
4,4
Avatar del usuario
Hello, We can create the site based on your requirements and timeline. I primarily work with small businesses, professional services and individuals. My goal is to provide quality web solution at a reasonable price. Please let me know your availability and we can discuss the details over Skype or Phone. We have local office in US as well. Regards, Ash
$103 USD en 3 días
5,0 (2 comentarios)
4,2
4,2
Avatar del usuario
Hi there, I am an Asterisk administrator. I think the parameter you need to change is presented in one of the Asterisk configuration files. I did it my call-center installations. Ready to solve your problem. Thank you.
$30 USD en 1 día
5,0 (2 comentarios)
1,6
1,6
Avatar del usuario
I've plenty of experience with the Elastix's Call Center module. Please contact me for any further information about how I would implement this change.
$155 USD en 4 días
5,0 (1 comentario)
1,2
1,2
Avatar del usuario
Hi we are a software development company from india in past 8 years me & my Team developed approx 950 projects for global market , we try to satisfy clients needs . we developed lots of projects for several industries & providing 18 hours services each day .. we provide services too after completing the project .. we have lots of global clients from manufacturing , retail stores , wholesale business, schools , hospitals ,where we had completed all the modules according to customer requirements we did lots of similar kind applications we would like to discuss more about project ...so that we can know more about requirements Thanks
$155 USD en 3 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello, I Work for 7 years on Elastix, Asterisk and Wildix. Even our Call Center Elastix uses and the form of the Call Center, and I know for sure that the change you are interested in does not require modification of the scripts of the module call center. If I understand correctly, there is a need to "rest time" between a call and the other to handle the Ticket, and fill out all required fields, right? I put in a much lower price, as this change can be made in just a few minutes from the PBX and not scripts Call Center. greetings
$55 USD en 1 día
0,0 (0 comentarios)
0,0
0,0

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Bandera de MEXICO
Mexico
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Miembro desde mar 24, 2014

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