comment book

I need to create digital feedback handbook for waiters in restaurant. Need somebody with experience how to develop sending and receiving sms to 1800 number, and storing all received sms in a user control panel, so all the sms are visible. Support can view and respond to sms via web platform. All SMS are not for public view its strictly between customers and restaurant. Completion in 45 days I put list of features Objective: to create very similar web application, inlcuding user admin, admin back end and front end site, inlcuding UI and its functions features of User Admin Basic plan: - open way for communcations between manager and users - Real time communications, for receving and sending sms - Sms are anonymous so number is not displayed. - Ability to communicate through sms and email - has help link for faq - Ability for tagging sms, hopefully user can add their own tags. - ability for flagging - ability for search sms - ability to filter sms -Ability to sort by date - There are some standard answeres, which used as templates, so managers can respond to sms automatically. True or false. - Autoresponder - true or false, lets say restaruant is closed so message will be delivered next day. - Hopefuly manager can add users in his restaurant so other authorized personnel can view and respond to sms Statistics: -graphs of real time of how many messages received, breaks them by categories - Statistic of place, it measures total messages, average time for respond and responds in total in %. Features of user admin Business: with multiple accounts, franchise - one control panel for multiple accounts. - different manager authorizations - manager can filter and use statistics on all of accounts or just one particular account Features of user admin Premium: -Same as business plus: According to that website, there is a feature where manager can classify sms based on tags, For example it shows bar with 5% of complaints, 50 % of positive ratings, 45% of suggestions. - There should be some business style integration, maybe company's logo or colors. or something Overall payment integration with credit cards, option for reoccurring payments, and user registration (for some reason on pingbox its a manual registration, we need automatic), web 20 style. Technology to be used twilio, php mysql My budget is 1000 USD Skills Required