database program for telemarketer

We require a database application that will be used by our telemarketer. It should have the following features: 1) preferrably it should use a run time royalty free database like codebase or database advantage. However we will also consider applications built in access. 2) it should be able to import a csv file that contains the following records: first_name Last_name Company Address1 Address2 Address3 Suburb State Post_Code Phone Fax Email 3) The application should have a user interface that has the following tabs: a) Import new files (ietm 2 above) b) Email recipients - this shows a list of customers that have not yet received an email from use. It includes a check box so we can select which customers to send the email to. It also includes the ability to add an attachment from explorer, and has the ability to include a subject line for the email. The email can be sent via outlook or a proprietary solution or dll. c) Phone recipients - this only shows a list of customers that have received an email from us. It shows all the customer fields in a nice user interface. We can change the data in any field e.g. if a customer name is incorrect, we can correct it. It includes an area for notes on the telemarketers conversation with the customer. There is one client shown on the screen at a time. Down the bottom it allows you to tab from one client to the next (similiar to navigation in access reports between records. There are also four buttons 1) delete customer 2) contact customer later (allows a date form later contact) 3) archive - customer contacted and no further action required 4) Sale - outputs clients records to a local printer. 4) We should be able to have seperate campaigns in the system i.e. lists imported in point 1 above should be able to be saved to seperate tables. Kind regards Steve ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request. 3) Complete ownership and distribution copyrights to all work purchased. ## Platform windows