Ferdinand D. Profile

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$5 USD / hora

iloilo,

philippines

$5 USD / hora

Aquí son las 6:59 p. m.

Se unió el octubre 12, 2016

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Ferdinand D.

@kdarroca286

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$5 USD / hora

iloilo,

philippines

$5 USD / hora

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Experienced Copy writer, Typist and Customer Service Rep.

I'm a Customer Service Representative with 6 to 7 years of experience. Expertise: Customer Service Specialist : Technical Support (Focused on helping customers or client to fix their technical issues, giving tips and steps for customer knowledge. ex Dish Network and T-Mobile) Customer service (Customer Focused/Maintaining Customer or Client Loyalty) Retail Customer service (Assisting Customers with their orders and payments. ex [login to view URL] and T-Mobile) Certified in Leadership Training Trained Employees and agents for them to qualify on their respective roles. I am hardworking and I look forward to hearing from you!

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Experiencia

iQor

oct 2016 - dic 2018 (2 años, 2 meses)

Assisting customers with their online orders and online purchase. Maintaining quality and site performance. Helping people to improve and be competitive. Maintaining respect and order in business. Delivering stat report everyday to maintain our business goal and to apply further strategies for improvement.

Technical Specialist | Spi Global

jul 2014 - jul 2015 (1 año)

Assisting Customers or clients with their technical needs or issues. Providing tips and steps for further knowledge.

Teletech

ene 2011 - ene 2014 (3 años)

Customer Service Representative Tier 2 Working as a Customer service representative (Attending on customers Billing issues and Payments) and also as a Technical Support Representative (Cellphone Troubleshooting)