• Around 5 years of IT experience in various roles and domains, along with 3+ years of experience as Salesforce Administrator and SFDC Developer. Involved in various stages of Software Development Life Cycle (SDLC), aspiring to leverage technical and analytical skills to elicit, communicate and validate the business needs for recommending solutions that enable the organization to achieve its goals.
• [login to view URL] certified ADM 201 Administrator
• Worked on various consoles like Service cloud and Sales console as per the Client requirements.
• Expertise in Customization, Security Access, Data management (conversion/loading) in [login to view URL], Sales and Service cloud.
• Designing of Custom Objects, Custom Fields, Pick lists, Record types, Page Layouts, Validation Rules.
• Expertise in designing Workflow Alerts and Actions, Approval Processes, Custom Reports types, Report Extractions to various formats and Dashboards.