VICIDIAL CONSULTANT
$250-750 USD
Pagado a la entrega
We are looking for a Vicidial consultant (an expert in call center field) to install Vicidial with all its features.
Description of the call center:
o 5-10 agents in the first months (more than 20 by the end of this year)
o Possibility of remote agent (working at home)
o Inbound and outbound campaign
o Deferent Team for each campaign working simultaneously
Description of your tasks:
o Your opinion and advice about the architecture in term of scalability, availability, failover and security
o Remote install on our servers: (Xeon [url removed, login to view] DUO, Raid, 2gig RAM) with Ubuntu or any other OS that you suggest.
o The install should have all vicidial options with focus on this important features and add-ons :
* Configure VICIDIAL to work with a SIP trunk based on IP auth or with simple SIP accounts
* Transfer calls
* Scheduled Callbacks
* Three-Way calling within the agent application
* Record calls (good quality)
* Monitor calls
* Agent tracking(How many leads converted to sales, How many calls made ect)
* Smart predictive dialers with ability to upload and manage leads
o Training for:
[url removed, login to view] (Agent and supervisor)
[url removed, login to view] and maintenance
60% of the payment will be given once the job is completed and working. 20% will be given to you after training the rest 20% after the 3 week of testing. You will have to give 3 weeks free support for testing and removing any bugs.
Only consultants with previous experience on Vicidial are accepted. Please include the number of remote install of Vicidial you completed successfully.
Nº del proyecto: #482074
Sobre el proyecto
Adjudicado a:
8 freelancers están ofertando un promedio de $544 por este trabajo
This is Demian Biscocho lead developer of the [REMOVED BY GAF ADMIN]W open source project [REMOVED BY GAF ADMIN]. If you want this done right contact me.
