Fix database error (PHP)

Completado Publicado hace 7 años Pagado a la entrega
Completado Pagado a la entrega

I am trying to install a WordPress plugin. Do you know if this type of error can be fixed? The theme designer and plugin people are saying to rebuild the website. I would prefer not to.

Here is the error:

WordPress database error: [Table 'hubell.wp_ttcx_wppcp_group_users' doesn't exist]

Delete FROM wp_ttcx_wppcp_group_users WHERE group_id=1421

Here is what the plugin developer said:

I've checked in with someone on our engineering team, and we're at a loss. Our plug-in does not force any specific versions of PHP, nor can we figure out why installing our plug-in is causing that issue.

Looking at the error message you sent previously, it appears that there is something in the Database that is configured incorrectly. Our inference is that something with your configuration is broken/improperly configured, and installing our plug-in just so happens to reveal this.

I looked at the [login to view URL] file for your site, and I found this:

[login to view URL]

It appears that this is in reference to the same error that you've sent. I can't tell you how it's related, but the error message you received is basically looking for a group of users that doesn't exist.

I hate to be the one to give you this news, but if it were my website, I would cut my losses and start over. Granted, I can be paranoid at times, but sometimes the only way to be sure is to burn it to the ground.

You can still keep whatever you have now, but I would highly recommend creating a new database, installing WordPress on this database, making sure all the themes/plug-ins you're installing are clean before setting them up, etc.

This would be a fresh WordPress, with a fresh database that you could run in parallel to the existing site so that it would be available for you to copy over any settings that you need to.

If you're adamant about keeping what you already have, you'll need to find someone familiar with databases that can look into your configuration.

Diseño gráfico HTML PHP Diseño de sitios web

Nº del proyecto: #13684881

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38 propuestas Proyecto remoto Activo hace 7 años

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KennySVG

Hi. I can investigate the issue for you, which according to your error is a missing database table. Do you have a backup copy of your database by chance? I have a total of 10+ years in the IT Industry including two Más

$50 USD en 1 día
(373 comentarios)
7.2

38 freelancers están ofertando un promedio de $128 por este trabajo

rajeshsonisl

Hello! Just send WP admin and FTP access. With 98% to 99% completion rate, 900+ successfully completed projects, and a 4.99 reputation (maximum possible, 5.0) (can be verified on my profile page [login to view URL] Más

$66 USD en 1 día
(1037 comentarios)
8.8
uhjk

hello, you see this error when you install new plugin? that table belongs to new plugin or old one? It seems interesting, if you give me access I can check it.

$100 USD en 1 día
(1128 comentarios)
8.5
sismaster

sir i would like to give a try right now I'm looking forward to hearing from you. BEST THAT I TRY ALWAYS PLEASE HAVE A LOOK https://www.freelancer.in/u/sismaster.html Look forward to hearing from you. Re Más

$55 USD en 1 día
(760 comentarios)
8.1
tlchung

I am a skilled wordpress developer, I can fix the db error for you. let discuss more via private message, thanks.

$55 USD en 3 días
(479 comentarios)
7.4
mrroberto

hi, i can help you. i am a expert and will do this job with 100% satisfaction from you. if you interested, contact me

$73 USD en 1 día
(324 comentarios)
7.6
Shopify

Hi, I (Myself a senior PHP Developer) have a team having experience of more than 10 years in developing web and mobile applications. I have a team of expert programmers who write robust and bug-free codes at the ve Más

$257 USD en 10 días
(29 comentarios)
7.1
prashushinde9

I want to discuss this project with you further, let me know the best suitable time for you to schedule the meeting, Feel free to message me at any time, i used to be online 14 hrs in a day on this website so probably Más

$257 USD en 10 días
(69 comentarios)
7.3
mhanif

I am Wordpress expert and have experience of handling and managing databases and all types of web hosting control panels. I can fix your issues without losing any data.

$111 USD en 1 día
(296 comentarios)
7.3
mvaqasuddin

Hi there, do share me ftp details right away in order to fix this issue. I have already successfully many project using wordpress. Thanks

$155 USD en 3 días
(300 comentarios)
7.0
wee493

I can fix this error so you don't have to rebuild your website! I can start right now and deliver quickly. Let me know if you have any questions. Thanks, Josh Oakes

$55 USD en 1 día
(142 comentarios)
6.7
sveralex

Hello. I can fix it. -- Thank you. Alexey

$35 USD en 1 día
(206 comentarios)
6.7
ieota

We @ IEOTA TECHNOLOGIES have lot of exposure and experience in development for past 4 years served for several clients across the globe. We have fabulous developers who have extreme knowledge in coding and vast experie Más

$200 USD en 3 días
(74 comentarios)
6.3
SourceBurner

I'll be happy to find the issue right away, the table in the database is called by some plugin, theme or a script. I'll identify which one it is and I'll fix the issue. 'Burn it to the ground' should be always a last r Más

$50 USD en 1 día
(149 comentarios)
5.9
devd22

Hi, I am interested in this project. Just check my review of work and give me an opportunity to prove myself. Please consider my bid. Thanks & Regards Dev ONLINE NOW

$88 USD en 1 día
(209 comentarios)
5.8
olansile

i have fixed something similar to this before

$111 USD en 1 día
(11 comentarios)
5.5
natedivine

I have a lot of experience in wordpress and php in general. I'm confident I'd be able to review your code and determine what the root cause of the problem is. Based on the error, it looks like its referencing a tab Más

$155 USD en 3 días
(46 comentarios)
5.4
lytrungtin

I have 3 years of experience in website development. Based on your request I can confidently complete this request. Thank you.

$277 USD en 5 días
(15 comentarios)
4.9
tcrnicki

Hi, no, you don't need to rebuild your website. The problem is that the table user_groups is missing or maybe just incorrectly named. What plugin are you trying to install? I need to check their code to see i Más

$100 USD en 2 días
(11 comentarios)
4.8
pablobaldovi

A proposal has not yet been provided

$150 USD en 2 días
(7 comentarios)
4.2
trans21

Hello, Hope you are doing well. I read your project description, Lets have a technical discussion then we understand, negotiate costing, timeline and then we proceed further. Also I shall show my past work when we d Más

$250 USD en 6 días
(21 comentarios)
4.4