Hi developers, We are looking for people who have experiences in the integrating Zendesk with SIP Softphone. We are in the midst of development and would like a hand to help speed up the development. Please refer to the requirement doc attached.
...freepbx soft phone extensions are already made. Only linking between the 2 servers has to been done in such a way that every crm user's call is routed through the particular softphone extension which is assigned to that user. Also while implementing click-to-call small change needs to be made in the crm which is that the mobile phone field should be masked