Foto de portada de perfil
Ahora estás siguiendo a
Error al seguir a usuario.
Este usuario no permite que los usuarios lo sigan.
Ya estás siguiendo a este usuario.
Tu plan de membresía solo permite 0 seguimientos. Mejora tu membresía aquí.
Dejaste de seguir correctamente a
Error al dejar de seguir al usuario.
Has recomendado exitosamente a
Error al recomendar al usuario.
Algo salió mal. Por favor, actualiza la página e intenta de nuevo.
Email verificado correctamente.
Avatar del usuario
$10 USD / hora
Bandera de BANGLADESH
$10 USD / hora
Aquí son las 3:38 p. m.
Se unió el enero 28, 2011
0 recomendaciones

Mohammad R.

@zamanology21

0,0 (0 comentarios)
0,0
0,0
0%
0%
$10 USD / hora
Bandera de BANGLADESH
$10 USD / hora
N/A
Trabajos finalizados
N/A
Dentro del presupuesto
N/A
A tiempo
N/A
Tasa de recontratación

Transcriber, Article writer, Customer Service Rep

I have worked as a virtual private assistant and call center manager before starting freelancing. I know a great deal about US because my boss was from there. Now I'm a IT/online marketing/customer support consultant. I am also an expert and experienced writer and a transcriber. I'm good at internet research so I can find out about almost anything and write about it. I write from my imagination so my articles never have any plagiarism issue. Thank you for reading through.

Contacta Mohammad R. sobre tu trabajo

Inicia sesión para comentar cualquier detalle por chat.

Portafolio

81292
81296
81295
81288
80758
81292
81296
81295
81288
80758

Comentarios

Cambios guardados
¡No hay comentarios para ver aquí!

Experiencia

Assistant Support Manager (10th July, 2015 - 8th April, 2016

Field Nation
jul 2015 - abr 2016 (9 meses, 1 día)
Responsibilities:  Handling escalated phone calls and Zendesk tickets.  Fulfil Customer Success role by assisting US Product Development Team and Sales/Business Development Team.  Managing own sub-team to assign tasks to other employees.

Support Coordinator

Field Nation
jun 2012 - jul 2015 (3 años, 1 mes)
Achievements:  The only Excellence Award holder for overall performance for Support Team in 2015 Responsibilities:  Customer support through email till June, 2014 and through Zendesk afterwards.  Customer support over the phone.  Assigning tasks to all the team members at least one day per week.

Floor Manager

AtoZTasks
sept 2010 - ene 2011 (4 meses, 1 día)
As the Floor Manager at the offshore facility of AtoZTasks, it was my duty to supervise and manage 30 employees who were working on different projects for a number of clients. I was responsible for communicating with teh clients on a regular basis to see if they were satisfied with the services our dedicated assistants were providing. Part of my job was to carefully monitor the performance of the employees and make HR related decisions including hiring. It was also my responsibility to convince new clients

Educación

BBA

Asian University of Bangladesh, 2008 - 2012
(4 años)

HSC

2002 - 2005
(3 años)

SSC

2001 - 2002
(1 año)

Calificaciones

Call Center Training

Hero MindMine
2010
The training was conferred by Hero MindMine, the education and training concern of Hero group of India. During this training, we learned the basics of call center operation, how to greet customers, how to approach for a sale and some typical call center jargon. We also practiced these things with the instructors to get used to the idea of operating as a call center agent. Experienced call center professionals shared their views with us and at the end, we had to go through a theoretical exam where I secured above 80% marks.

Publicaciones

How to Adapt to Changing Office Environment

wikiHow
It's a wikiHow article on adapting to office environment changes.

Contacta Mohammad R. sobre tu trabajo

Inicia sesión para comentar cualquier detalle por chat.

Verificaciones

Freelancer preferente
Identidad verificada
Pago verificado
Teléfono verificado
Email verificado
Facebook conectado

Certificaciones

us_eng_1.png US English 1 88%
freelancer_orientation.png Freelancer Orientation 1 75%
vworker.png Foundation vWorker Member
Usuario anterior Usuario siguiente
¡Invitación enviada correctamente!
¡Gracias! Te hemos enviado un enlace para reclamar tu crédito gratuito.
Algo salió mal al enviar tu correo electrónico. Por favor, intenta de nuevo.
Usuarios registrados Total de empleos publicados
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Cargando visualización previa
Permiso concedido para Geolocalización.
Tu sesión de acceso ha expirado y has sido desconectado. Por favor, inica sesión nuevamente.