I have 14 years of experience in Customer Service, technical and logistical sector.
I can provide e-mail, sourcing products, contract negotiations, supply chain, logistical and phone support virtually and will do everything I can to delight customers.I have managed to acquire skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I can work U.S. or Aus business hours. assisting U.S. and Aus customers. I was trained at a large Call Center in the Bangladesh and worked as lead generation agent afterwards team leader followed by served the role of Funding Specialist / Manager for a USA based Private Lender for 1 year.