IT Support

• Troubleshooting desktop / laptop OS issues. • Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors. • Installation / re-installation / configuration of systems, printers, scanners. • Installation / re-installation / configuration of in-scope client software / applications • Installation / configuration of e-mail clients • Troubleshooting e-mail client related issues • Troubleshooting printer / scanner related issues • Troubleshooting issues related to standard office software’s (MS Office Word, Excel, PowerPoint etc.) and internet client • Install Antivirus software and check virus definition auto updates • Troubleshooting handheld scanners • I also have hands on experience on remote administration tools like Team viewer • Solving systems and network connectivity problems.