Hello Armando, how are you?
I have read your job ad and I think I will be a great fit for your team!
I have 2+ years of experience being a customer support agent, responding to customer’s emails/tickets politely, solving problems, filling the required Google Sheets and documents for the company and moderating Facebook and Instagram pages. Also, I have experience with Shopify, Gorgias, HappyFox, PP Resolution Centre, Asana, Slack, Skype.
I have a stable internet connection, headset and mic, and also a quiet working place.
My level of English is C1, I am a highly responsible person with excellent communication skills, in fact, all of my jobs required communicating with various types of people live or via email or phone.
Looking forward to hearing from you!
Best regards from ROME :)