I have been working as a customer service representative for over 3 years. Working for thirdparty companies as Teleperformance, Blackhawk Suport Services, Sykes. On those companies, I have had the oportunity to work for big companies as Sony (technical suport), Verizon Wireles (customer service over the phone, chat, e-mail, and escalations agen), Cricket Wireless (Customer service over the phone.
I enjoy what I do since I realy like to help other people. My best experience have been working as a chat agent, even tho you had to take care of more