Website Design - open to bidding

Instructions Goal: To design a user-friendly web support site using Expression Web, that can handle on-line support requests, gives information about the help desk area (hours of operation, products they support), and provides FAQ's, Tips and Tricks and links to support sites for your specialty. Your specialty can be one of the following: WORD, EXCEL, WINDOWS, OUTLOOK, POWERPOINT, ACCESS, EXPRESSION WEB or HARDWARE. Use a search engine to find examples of existing help desk sites. Your site should include: Home Page - A clear indication of who you are (Your Name) and what your site supports (tastefully done), logo, etc. On Home Page or a separate page - General information about your support center - hours of operation, what you do and don't support. Can they contact you by phone?; etc. Separate page - FAQ's for your specialty - copy and paste and give reference (at least 10). Make sure all FAQ's are listed at the top of the page with links to answers below with Back To Top links for each answer. Separate Page - Tips and Tricks for your specialty. These are usually more difficult than FAQ's and not normally well-known. Rewrite tip as a question and answer and format the same as the FAQ's above (List all at top with links to answers and Back To Top links at end of answer). Add at least 5 tips/tricks. Separate Page - Support sites for your specialty - copy and paste and give reference (at least 5 Separate Page - An on-line form allowing users to ask appropriate questions and submit problems or requests. You DO NOT have to create a confirmation/response page. You must have at least one text box, one drop-down box, and either a list using radio buttons or check boxes. Other Details: Web Site should have a consistent theme across all pages, navigation on each page and bookmark links (return to top, etc) on pages that are long. Note: A black background is difficult to read- if you use black, make sure the font and colours show up properly. No page should be a dead-end. Here are some places to get started: • The TechRepublic newsletter on the Microsoft Office Suite will have tips and tricks • There are many newsgroups based on MS Office Products - search [login to view URL] • The Microsoft site has many FAQ's - search [login to view URL] • This site is interesting - [login to view URL] • Do a general search using one of the search engines Zip and upload your web site folder to the appropriate SLATE drop box by due date.