Telemarket for me

Responsibilities Multi-tasking may be a challenge for some, but if it's your kind of challenge, this role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you'll be a problem-solver, salesperson, device technician, billing expert and more-all while being positive and professional. And you'll also be a hero when you solve our customer's challenges. Actively listen to each customer with patience and courtesy. Use your troubleshooting and problem-solving skills to come up with solutions. Use your great communication skills to resolve customer's device, billing and service concerns. Excite customers about how new solutions can positively impact their lives. Build customer relationships-earn their loyalty and trust by being polite and helpful. Maintain accountability for 100% customer satisfaction in resolving customer issues about billing, products, services Maintain a positive attitude when working with frustrated customers Use multiple online resources/computer systems, and integrate information to solve customers’ problems Adapt to changes at work (products, services, policies, etc) Provide basic troubleshooting on service and equipment issues Adhere to a structured schedule/shift Follow dress-code expectations Additional info as relevant to location Experienced employees can earn a salary and target bonus of ($35K + 5% short term incentive) $8000 Tuition assistance 50% off Employee phone program services & 35% off accessories (up to 7 lines) 401k (day one) dollar for dollar match up to 6% Annual Profit Sharing Opportunity, up to 3% Benefits day one (medical, dental and vision) Fun atmosphere (music playing, themes, contests, etc) Cafeteria, Incentive Room, and Recreation area Qualifications Must have: At least a two-year degree or one year of relevant experience. Flexible schedule availability to work evenings and weekends. Better yet, you'll also have: Customer service experience, of course, and if you've handled billing and equipment questions, that's a big plus. Experience solving customers' problems in a call center [login to view URL] are tech-savvy and know how to use that knowledge to find solutions while focusing on one customer at a time. NOTE : 30$ to 41$ per hour. You are to Send invitation via Google hangout to Kenneth [login to view URL] interested !!!