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We need someone to help with customer support calls (German and English necessary)

€12-18 EUR / hour

Cerrado
Publicado hace más de 5 años

€12-18 EUR / hour

We are looking for someone who could help us follow up with the customers that need support. We would give you all the necessary training on our process & product and we would just need you to do the calls to help customers submit all the necessary documents and track them in CRM. We expect that you are generally available 9am-6pm Berlin time, but we are happy to consider part-time involvement too. Who we are: Penta is a digital bank account for SMEs and startups designed to let business owners save time and money on banking. It offers more features than traditional banks, such as the ability to get multiple Mastercards per company or low foreign transfer rates. The account can be opened online in minutes via our website - www.getpenta.com.
ID del proyecto: 17666650

Información sobre el proyecto

10 propuestas
Proyecto remoto
Activo hace 5 años

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10 freelancers están ofertando un promedio de €14 EUR /hora por este trabajo
Avatar del usuario
Hi Future Client, My name Janis, one of the Preferred Freelancer which you can see a badge in my profile. I believe we can help you with your customer support calls because its one of our skills and we offer this service. I can assign someone who fits your project requirement or assigned to me. My business is to make your business effective, profitable & efficient. I/my team are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of a successful business & attracts repeat sales. Our team members have more than 7 yrs’ experience in telemarketing, data entry, online research, email handling & customer service/support. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on our profile). Willing to discuss things with you.
€13 EUR en 40 días
5,0 (37 comentarios)
8,0
8,0
Avatar del usuario
Hi we are expert in customer support and we can help you with best customer support service for www.getpenta.com. we will handle all your customers very professionally. Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
€13 EUR en 40 días
5,0 (3 comentarios)
4,8
4,8
Avatar del usuario
Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to provide you samples of my previous work if requires. Your position requires an Expert Customer Service Specialist with extensive skills on managing Social Media Platforms, Landing Pages, Campaigns and Newsletters, Marketing/Sales Management, Email Marketing, Appointment Setting, Bookkeeping, Cold Calling, Lead Generation, Landing Pages, Internet Marketing, Data Scraping, Customer Service and Phone Support, CRM, General Administrative Tasks and Data entry. Please let me know what is the line of business corresponds to this project and let's make an effective action plan together to get it started. Wisely choose the diamond among the candidates :) Hope to talk to you soon. Cheers. Thanks and Regards, Vanessa
€12 EUR en 40 días
5,0 (5 comentarios)
4,7
4,7
Avatar del usuario
Hi, I would like to apply for the project you have posted. I am highly experienced with phone handling as I have worked as a customer service representative for the past 6 years before I started as a freelancer. I would like to know more about your project, please send me a message so we can discuss it over chat. Thank you!
€12 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I have reviewed your requirement and it's is my pleasure to be able to bid on your project. I have an experience of 12+ Years in call center and worked in both Voice and Data Process. I have a team of 10 experienced customer service associates proficient in German & English. I have thorough understanding of customer service and will be able to execute the process with high level of efficiency and quality. I am a team player and have an excellent knowledge of customer call management, email management , chat support, data management, advanced excel and data analysis. I am a commerce graduate and have excellent knowledge of both written & spoken English. I can surely prove my efficiency if I get an opportunity from your end. I am looking forward for a full time involvement.
€12 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi there, my name is Vasily, and it will be pleasure to join you as customer support assistant for your business. I would love to contribute all my efforts, experience and skills for deliver best results to you and your business. You can have a look in my profile for references about quality of my work and my previous business experience. That would be great to have chat with you for discuss details. Looking forward to hear from you soon. Sincerely Vasily
€18 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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UK based, native English both written and spoken. Over 10 years Experience in Administration/ Customer relations. Extensive knowledge of Microsoft Office.( Excel ,Outlook, Word ,Access , PowerPoint). Extensive knowledge of Financial Accounting.( Profit and Loss, Balance sheet, cash flows, break even analysis). Highly Proficient at market research and complying Business Plans. Able to provide on going Business Support. Extensive knowledge of the Sales Process. My work is always accurate, on time and professional If you have any questions please do not hesitate to ask.
€16 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi, I'd like to express my interest in joining your team as a CSR. I have extensive experience in the field and profound proficiency in both the English and German languages not to mention business savvy. Looking forward to your reply to bring this discussion forward. Thanks
€13 EUR en 10 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de GERMANY
Berlin, Germany
0,0
0
Miembro desde jul 12, 2018

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