Hello Chief,
I have more than 10 years experience in Customer Services, Helpdesk services, and technical support services.
I can work with Non-voice (Email-support, Chat-Support) and voice process and knowledge of Call-Routing and scheduling. Available options for single seat or multiple seater BPO/call-center (upto 200 seater), as per client requirements. 24 hours 365 day availability. Communication Skills suits international processes.
I'm responsible for deliverables like customer delight via various tools and parameters.
We can discuss further on the topic as per your interest.
Thanks,
Sameer