• I have over 6 years of experience in customer support.
• Worked with customers from US, UK, AUS and APJ region.
• Provided data entry support in most of the projects and delivered good quality work.
• Experienced in working on technical projects providing support via email, chat and phone plus a few help desk tools.
• Also expert in dealing with irate customers and explaining the technical terms to a non-technical person in lay man's language.