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Automated call reassurance solution for the elderly

$1500-3000 USD

Cerrado
Publicado hace alrededor de 12 años

$1500-3000 USD

Pagado a la entrega
I would like to build a UK based automated care calling reassurance system to monitor the well being of elderly citizens. The high level requirements are detailed below. For outbound calls: • Automated scheduled calls to the service users • The service user acknowledges the call by pressing a certain key • The service user requests help by pressing a certain key – three predefined contacts are then called, texted and emailed on a cycle until a response is received • No answer to a scheduled call – the call is rescheduled until the call is answered. After a predetermined number of attempts three predefined contacts are then called, texted and emailed on a cycle until a response is received • After a predetermined amount of time if the three predefined contacts have not acknowledged the calls/texts then the situation will be escalated to an operator • Medication and appointment reminder automated scheduled calls For inbound calls: • The service user will have an SOS button phone. If the SOS button is activated then the three predefined contacts are then called, texted and emailed on a cycle until a response is received • If a response is not received in a predetermined timeframe the call will be escalated to an operator Service configuration/setup • Configuration for the service users (ie times of calls, predetermined contact details) to be configured online – each service user will have a home page where they can configure their call times • Changes to the service to be configured online • Outbound calls to be stopped/started by the service users through a simple to use IVR • The outbound calls can either be a standard message or a specific recorded message for the individual service user • Ability to play an advertising message in front of outbound standard or specific message • Ability to “rotate” advertising message and keep track of the number of plays • Online sign up for the service and payment via PayPal or credit/debit card gateway – needs to be able to take monthly recurring charge • Operator role so that all functions can be carried out on behalf of the service user by an operator over the phone • Suite of reports on inbound/outbound call activity, billing etc
ID del proyecto: 1378686

Información sobre el proyecto

18 propuestas
Proyecto remoto
Activo hace 12 años

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18 freelancers están ofertando un promedio de $2.439 USD por este trabajo
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hi. i can do this for you,see my feedback fro similar projects.
$3.000 USD en 30 días
4,9 (148 comentarios)
7,9
7,9
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Bid is to provide complete solution for inbound/outbound calling with all other features mentioned in post. Please check PM for detail.
$2.800 USD en 25 días
4,8 (32 comentarios)
6,6
6,6
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Hello , I can do this project for you , kindly check pmb for details Best Regards
$2.800 USD en 10 días
4,8 (15 comentarios)
6,1
6,1
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we can provide you a stable and proven automated reminder, alert and emergency broadcasting system with both voice and sms capabilities.
$2.199 USD en 15 días
4,5 (19 comentarios)
5,9
5,9
Avatar del usuario
*******Experts******* Dear kalozo, FOR OUTBOUND CALLS-- Recently, we have performed similar task for " schedule based calling " project. FOR INBOUND CALLS-- Required features are comes under our own product " CONTAQUE™ ", which is unified solution for Contact Centers and globally verified. Kindly, check the PMB. Thanks, Patricia
$2.800 USD en 21 días
5,0 (2 comentarios)
4,0
4,0
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Hello, I have experience doing development of application using astersik server. Thanks,
$1.500 USD en 20 días
4,6 (10 comentarios)
3,9
3,9
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Hi, please see my PM
$2.000 USD en 20 días
4,9 (5 comentarios)
3,4
3,4
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Hi sir, check pm.
$3.000 USD en 5 días
0,0 (1 comentario)
0,0
0,0
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Canadian Freelancer - Please see PM I've developed several similar systems and can deploy a robust and sustainable solution for you quickly ....
$2.500 USD en 20 días
0,0 (0 comentarios)
4,0
4,0
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we have worked on similar applications
$3.000 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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Hi, Please check your PM. Thanks.
$3.000 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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Please see PMB
$1.700 USD en 12 días
0,0 (0 comentarios)
0,0
0,0
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I've a team which is purely dedicated to work on the requirements related to VOIP,PHP,MATLAB etc. We are absolutely positive about your requirement and it can be completed in 20 days. I'm sending you some clarifications which I need before we start. Let me know your thoughts and can take off asap.
$2.200 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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Dear Sir, I'm a Telco engineer with more than 10 years of experience in VoIP technologies, Linux\UNIX systems. I'm currently a head of network operations in a Fixed Telephony Operator. If you're interested in cooperation on this project, please feel free to get in contact with me.
$3.000 USD en 21 días
0,0 (0 comentarios)
0,0
0,0
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I am ELECTRONICS AND COMMUNICATION engineer, presently working on Asterisk server. I have recently completed three projects on IVR and call compression. So i am confident that i can complete the project efficently on time.
$2.500 USD en 30 días
0,0 (0 comentarios)
0,0
0,0
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GETTING PROJECTS DONE UNDER BUDGET! New World Solutions brings together some of the brightest minds in the information technology field. From our pool of multi talented, savvy, goal oriented professionals, we strive to deliver orignal, top-quality workmanship within or under your budget. We have read your requirements for this project and are ready to take it on. We would like you to consider our bid for this project. To preview some of our past work, please take a minute to view our portfolio.
$1.500 USD en 10 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED KINGDOM
Biddenham, United Kingdom
0,0
0
Miembro desde ene 9, 2012

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