Hi! I would love the opportunity to assist you with your customer service needs. I have all of the skills that you indicated you were looking for, and I would say that my best skills are my ability to quickly establish rapport with customers on the phone, to be diplomatic and understanding, to work well as a team with others, and my focus on doing things properly. I am quite comfortable with computers, the internet and CRM programs.
My professional background is largely in customer service, with well over 10 years in customer service positions and several other positions which also involved some degree of customer service as well. In addition, I have also held positions as a team leader where I assisted with the training of other customer service representatives, accepted escalated calls, and provided support for supervisors. I have experience in marketing, sales prospecting, administration, and other areas as well. I am very conscientious and detail-oriented so quality is important to me and I am very consistent. I am also very reliable and I will work diligently to complete your assignments on time and accurately.
Open to negotiating terms. Bid price is an estimate only and my rate would be based on the number of hours worked, or you would need to hire me on an hourly basis. I would also like to learn more about your company and the work you are doing. Please contact me if you would like to discuss your specific needs or requirements further. Thank you!