A focused and accomplished Professional with 9 + years of experienced in Customer Support
(Tech & non-tech), Tele Sales and US Staffing Domain & data entry
Has got an experience of dealing with US as well as UK customers an
Highly motivated tech-support professional skilled in troubleshooting, analyzing and resolving
complex technical problems, utilizing advanced resolution procedures.
Outstanding analytical, problem-solving, and troubleshooting ability.
Superior communication (oral and written), customer service and interpersonal skills.
Both independent and team worker, as required.
MS Office proficiency and tracking-software familiarity.
Ability to multi-task and prioritize effectively.