Callback Script utilizing Analog 4 or 12 port Dialogic Board

Cerrado Publicado Aug 9, 2009 Pagado a la entrega
Cerrado Pagado a la entrega

Core Software to perform the Following:

Utilizing a 4port, 12, port Dialogic Analog Board

- Receive the Call and Wait for the Caller ID Data

- Receive the Caller ID Data

- Extract the Caller ID

- Check the Caller ID against the [url removed, login to view]

- If Caller ID in [url removed, login to view], do not Answer the Call

- Modify IVR software for further Support

- If Caller ID is in [url removed, login to view], then grab a Line

- Use the Caller ID as the Destination Number and Dial out

- When the subscriber picks up the line, play dial tone

- Allow the subscriber to enter a ***number

- Make sure the **number is valid and is free

- Do a hook flash an dial out

- If Busy or No answer, let the Customer dial another number

- If connect, release the line.

´ Charging

Call Detail Report (CDR) will be generated in a flexible format to charge the calling party.

´ CBK Subscription

This service can be provided to the subscriber based on the subscriptions. The CBS

has flexibility to validate the subscription through file & database system.

´ Graphical User Interface

GUI is designed to make it convenient to configuring, starting and stopping the

system.

´ Intelligent Alarm Mechanism

The system has been incorporated with the alarms that are sent as Email. The

system can be configured with numeral types of alarms and different administrator

can be assigned to receive this alarms. The following alarms are provisioned with

the system

w Link Failure

When link goes down, the system will raise alarms.

w Database Failure

The application will also raise an alert if the database operations fail.

w Application shutdown

When any application goes down, the platform will start sending alerts.

w Hardware Failures

In case of hardware failure, the system will raise alarms and send an alert.

w Disk Size

Whenever the hard disk size reaches a critical level, the system will send alarms to

the administrator. The operator can configure the free storage required to avoid

this alarm.

w Critical Errors

Critical errors are those that lead the running system to abnormal conditions.

Preferred Roamer will send the alarms whenever there is any critica

Also, need signup page where subscribers can sign up and prepay for service and have there account activated upon approval of payment through authorize.net.

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