Customer Service Project
$2-20 USD / hora
We are looking for a customer service rep (handling tickets) to join our team. You will be answering tickets using our ticketing system, Zendesk, and also monitoring our Facebook groups for any customer support issues.
Requirements:
- 1+ years of experience in a customer service or help desk capacity required.
- Zendesk ticketing system experience
- Experience using Infusionsoft
- Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus.
- Self-starter, self-motivated
- Highly developed sense of integrity and commitment to customer satisfaction
- Ability to communicate clearly and professionally, both verbally and in writing.
- Has "thick skin" and is able to handle complaints and unpleasant customers
- Has a pleasant, patient and friendly attitude
- Willingness to work a flexible schedule and occasional overtime when needed.
When you apply, please list how you fit all the requirements above, and let us know your over-all experience in Customer Service.
Nº del proyecto: #6750504
Sobre el proyecto
8 freelancers están ofertando un promedio de $8 / hora por este trabajo
Hello, I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support, I have managed to build a broad skill set in this kind of position. I have wo Más
Dear Client Thank you for posting the vacant opportunity on freelancers. My name is Arun, Founder of 3Magnets online. We specialize in providing outsourcing solutions to our clients placed globally. Having wo Más
I have dealt with both technical support and customer service, in an office setting, shop setting, and on the road. I have tech experience with internet connections, PC functionality (Windows XP/ Linux/ Android,) and Más
