Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Tamil language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Skills: English, Tamil
I am a native tamilian and can read, write & speak Tamil fluently (literature mode) as Tamil is my mother tongue. I have appeared for PTE (Pearson Test for English Academic) and have achieved 88 in overall score (90-W, 88-R, 90-L, 76-S)
With this background, i am confident that ill be able to complete your requirements in a shorter duration with 100% accuracy.
Please let me know the below basic details for my understanding to start the work:
(Below are just based out of my prior experience and can be considered as my assumptions)
a. Is this App support in English / Tamil Language now?
b. Does this involve English - Tamil Translations both ways
c. Is this translation requirement dynamic in nature or need based
d. Tracking is planned to be in which language
e. User responses are planned to be in which language
f. What is the volume of Translations / user responses on a daily basis
I can share a detailed plan once we discuss and finalize the requirements for your business.
Thanks for providing me an opportunity to interact with you & please contact me if you wish to discuss more details about execution of this work.
Have a wonderful day please
Hello Sir,
I would like to be hired for this work. I am an English graduate and a native Tamil speaker, so this will be a easy job for me. I have previous experience in English - Tamil - English Translation work.
Kindly accept my proposal and put me to work. I am honest and trustworthy individual. I will be committed throughout this job.
Looking for further details.
Thanks in advance.
Hi, I would like to work with you on this chat process. I know Tamil and 2more south Indian languages. I also have experience in customer support - voice & chat. Please give me an opportunity to work on this project. Awaiting for your reply. The price is negotiable.