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Customer Service

$15-25 USD / hour

Cerrado
Publicado hace más de 7 años

$15-25 USD / hour

We need an energetic and friendly agent for a two-month project, expected to require 20 hours/week of services, We’re launching our USA branch and that’s expected to dramatically spike call volume. You’ll work from your own location to handle product calls, take orders, and process payments. Skill Requirements: Expertise in providing customer service via phone and live chat Fluent in English and Spanish Handle 15-20 calls per hour Basic knowledge of Microsoft Excel Ability to up sell and cross-sell products on the phone Health industry knowledge is a plus Maintaining customer records Scheduling appointments Generating sales leads Entering data into the company’s databases
ID del proyecto: 11650787

Información sobre el proyecto

40 propuestas
Proyecto remoto
Activo hace 7 años

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40 freelancers están ofertando un promedio de $19 USD /hora por este trabajo
Avatar del usuario
I am top rated freelancer, i have done similar work before, i have understood everything , I am interested to working with you. you can check my profile and reviews i am ready to do trial work, give me a reply . Regards, Sultan
$21 USD en 20 días
4,9 (753 comentarios)
8,2
8,2
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Hi I am Mohana from India, I hold 8 years of experience in Customer Support, Technical Support & Email handling. I have been working with Dell, Symantec & Mcafee. I am fluent in both written & spoken English. I am well experienced in Non-Voice and Voice Customer Support and I very well know how to handle customers and how to draft emails professionally. I can work for 20 hours a day, I am very good in Up-selling, I was working in the Dell and I used to make $40000 worth of sales per month. I am very much detail oriented and a perfectionist. I always make sure my work/data is 100% ACCURATE. GUARANTEED. Get back if interested. Mohana
$22 USD en 20 días
4,7 (79 comentarios)
6,4
6,4
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Bid Negotiable. Looking forward to having a chat with you!
$22 USD en 20 días
5,0 (29 comentarios)
5,8
5,8
Avatar del usuario
My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.
$20 USD en 20 días
4,8 (7 comentarios)
4,8
4,8
Avatar del usuario
Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies.
$15 USD en 20 días
5,0 (4 comentarios)
2,8
2,8
Avatar del usuario
I have been working in customer service since the last ten years and have worked with the different companies to handle phone, chat and email support. I have a great experience of taking orders over the phone, upselling and cross-selling, increasing sales and revenue charging credit card, processing payment, creating invoices and receipts, price adjustments, refunds, handling issues with quality and unhappy customers and finding resolutions for them to make them happy working in a team and helping others with their tasks and issues Please get back to me so we should be discussing things together. Kyle
$16 USD en 20 días
5,0 (2 comentarios)
2,4
2,4
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A proposal has not yet been provided
$16 USD en 21 días
5,0 (1 comentario)
1,5
1,5
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Hi, I've been working in this call center field from the past 3 years. Only problem is that i don't know Spanish but i can deal with the English Speaking customers. Please do consider me if you think Spanish is not compulsary. Best Regards.
$15 USD en 20 días
5,0 (4 comentarios)
1,1
1,1
Avatar del usuario
Hi! We are a group of freelancers at the Working Group. We'd like to work with you on this project. Best, Salaar K. The Working Group Team
$20 USD en 20 días
5,0 (1 comentario)
1,1
1,1
Avatar del usuario
I was a language and product trainer in the BPO Industry for 6 years. I decided to pack up and set up a small home office to service more employers, widen my portfolio and spend more time with my kid. I have been successful at freelancing for virtual contact centers whether customer service or sales.
$22 USD en 20 días
5,0 (1 comentario)
0,5
0,5
Avatar del usuario
Hello, I've a good command on English & ca help in short term project. I've around 8 years of IT Pre-sales experience where I've handled up-selling of our products. I would be interested in handling this project. Thanks.
$23 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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Hi, This Ahmad i have 2 years experience for these type of work i have team with call center we also sell cell phones over the phone call craigslist, ebay please let me know more.
$16 USD en 20 días
5,0 (1 comentario)
0,0
0,0
Avatar del usuario
Enthusiastic, energetic and willing to talk to any kind of people in English and or Spanish. You will not be dissapointed, for sure.
$22 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
$15 USD en 10 días
0,0 (0 comentarios)
0,0
0,0
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Hello! I understand you require the services of a virtual assistant for customer support service. I am readily available to work for you for 20 hours/week of services. I am a friendly, energetic and passionate agent who has strong communication skills, pays rapt attention to every detail of a task and speaks in a clear manner. I have studied carefully this project description and it looks fascinating to me. I am very interested in working for you by carrying out your assignment involving -Providing customer service via phone and live chat -Handling 15-20 calls per hour -Basic knowledge of Microsoft Excel -Selling and cross-selling products on the phone -Maintaining customer records -Scheduling appointments -Generating sales leads and -Entering data into the company’s databases I am quite knowledgeable about the health industry, have written several articles in the health niche for clients. I can provide a link to one of the articles on your request. I strongly believe you will enjoy the services I will render to you, as my past clients have also loved and commended my tasks for them. I aim to form a long-term professional relationship with you. Please, let me know what is needed to win this bid. An invitation over a private chat would be highly appreciated. Thank you.
$22 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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I currently work as a sales representative , fluency in english , self motivated, customer oriented sales strategy. Please contact me for any further information.
$16 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I did remote customer care for an online marketplace for 2 years. I am fast yet efficient, and have a high customer satisfaction rate.
$24 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
My professional background includes: providing universal intake case management service, executive/administrative support, and customer service. Using my experience and knowledge has afforded me the title of advance user of Microsoft Office Applications Word, Excel, PowerPoint, Window Systems, and MS Office Outlook / Lotus Notes, therefore; utilizing time management effectively and capturing management reports. I pride myself on punctuality, accuracy, dependability and adaptability. I am a quick study and excited about learning new things and working with new challenges. I am organized and provide “OUTSTANDING” customer service. I am person who takes the initiative to get the job done.
$22 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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Hello there, I am interested in working on your company. I am seeking a position within a company that will allow me to utilize and enhance my skills to provide an opportunity for advancement. I have 15 years of experience being a data entry and a web researcher from my previous company. I have knowledge in Microsoft Office and Google Sheets. Now as a freelancer I do , email-management, data entry jobs, email-support, quality assurance, event planner, property locator and other related jobs as virtual assistant. I have also have knowledge on Wordpress blogging. I helped to keep track of all the data received and performed many of the clerical duties in the office to help create an efficient and well organized workplace. I have excellent writing and grammatical skills with the ability to enter data without errors. I also possess outstanding reading comprehension and active listening skills.I pay close attention to detail, have the ability to meet tight deadlines. I am a fast learner with a keen eye for detail. Thank you for taking the time to consider this application and I look forward to hearing from you in the near future. Regards, Donna
$15 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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If you check my profile you are going to be able to see that I have a lot of experience in Customer Service, Over the telephone included. ( I used to work for Columbia House and Dell Computers's call centers). My English is Excellent (Written and spoken, certified) and I would like to be considered for this position. Go into my profile for further details about my skills and abilities and feel free to contact me in order to step forward. I am ready to work hard! Kind regards, Fran Ariza
$15 USD en 20 días
5,0 (1 comentario)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
United States
0,0
0
Miembro desde sept 28, 2016

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