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Customer service in French and/or Italian

£5-10 GBP / hour

Cerrado
Publicado hace alrededor de 8 años

£5-10 GBP / hour

We are the leading global kids digital marketing platform, and maintain numerous sites and apps on behalf of the world's biggest kids brands. We have built a kid-facing website for one of the most prestigious toy brands in the world, and we are expanding this site from the UK to France and Italy this month. We're looking for a free-lance customer service assistant who can answer French and Italian customers' (kids and their parents) queries via email (using Zendesk). The right candidate would be: - providing help and advice to customers using our products or services; - communicating courteously with French and Italian customers via email, using their native language - investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - keeping accurate records of discussions or correspondence with customers The job would require 30 mins - 1 hour a day answering questions.
ID del proyecto: 9233905

Información sobre el proyecto

41 propuestas
Proyecto remoto
Activo hace 8 años

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41 freelancers están ofertando un promedio de £8 GBP /hora por este trabajo
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Dear Sir (Ma'am) Thank you very much for your Project We are on the market for 10 years, working with the best and trustful professionals from all over the world, experienced in all sorts of areas, all native guaranteeing a perfect and accurate service according to the language and following the instructions that you give to us. Besides that, all work will be delivered to you already proofreaded. We never miss a deadline. We deliver a fast, high quality and low cost service, according to your budget. Our main goal is to see you completely satisfied! Give us an opportunity to show our potential and knowledge not only in "words" but through our High Quality Services. Thank you in advance for your trust and we will be waiting for your prompt reply and also can u tell me please how many words are there in total? so that i can adjust my bid. Best regards, DeSource
£8 GBP en 5 días
4,9 (1133 comentarios)
8,8
8,8
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Hi, We are a team of native linguists and professionals. We can start immediately and can deliver 100% quality work. Regards BRD P.S. please tell us how many words require translation so that we can bid accordingly.
£8 GBP en 5 días
4,9 (119 comentarios)
7,2
7,2
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Hello Sir, Native FRENCH and ITALIAN translators are ready to work with you. We ensure the quality, deadline and best price for your project. 100% human and accurate translation guaranteed!! We offer professional human and high quality manual translation service of different languages. We use native, professional, educated and well experienced translators to ensure highest quality. Your project will be completed by native and experienced FRENCH and ITALIAN translators. We can assure you of perfection of our work. YOU DON'T NEED TO PAY US IF YOU ARE NOT HAPPY WITH OUR WORK. You will certainly be satisfied with the outcome of the project. PLEASE LET ME KNOW HOW MANY WORDS ARE THERE IN TOTAL, SO THAT WE CAN ADJUST OUR BID. Eagerly waiting for your response. Regards!!
£5 GBP en 5 días
4,9 (60 comentarios)
6,1
6,1
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Good evening, and thank you for allowing me to bid on your project. I have gone through your requirements, and there are several points in my profile that allow me to say that I might be the right candidate for this position. Not only I am a freelance with a proven experience (I work since 12 years as a freelance translation for several Italian and European companies) but my "main" activity is the one I am actually performing for an Italian multinational company, where I am the back office responsible for the sales and assistance team. I do myself assistance for all of the European, Italian and Overseas customers of the company. I am then able to combine my knowledge of the Italian/English/ French and German language together with the skills I gained during 15 years as a sales assistant for several companies in my region. I daily respon to emails, calls, questions, after-sales claims coming from worldwide and italian customers of the company. To tell you something more about my education, I have a university background. I graduated in English / German and French. I am showing a part of my portfolio on my profile page, should you need some more documents or a free test, I will be happy to take it. I would like to have the chance to cooperate with your company I am really excited about having the possibility to work for you on this interesting project. I hope I will get your feedback Best Regards Volpato Mattia
£8 GBP en 5 días
5,0 (95 comentarios)
6,0
6,0
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Good afternoon, I saw your project and I'm actually quite interested by it. I'm a native french speaker, fluent in english and spanish. I don't speak italian but I saw that it wasn't an obligation. I already did a similar job in the past, so I know how it works. I'm very sociable and friendly so I always try to help people the most that I can, that's why I like your project. Plus, I have experiences in sales and customer services. I'm always vailable and serious in my job. Up until now, There aren't any complains about my work on Freelancer.com (where you can see the comments left from my previous projects on my profile) or the others works I did outside of the website. So if you are interested like I'm interested by your project, feel free to contact me. Sincerely, Mlle Chirley
£7 GBP en 5 días
5,0 (37 comentarios)
5,9
5,9
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A proposal has not yet been provided
£8 GBP en 5 días
4,8 (61 comentarios)
5,9
5,9
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A proposal has not yet been provided
£5 GBP en 20 días
4,9 (93 comentarios)
5,7
5,7
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Hi my name is Beatrice and I'm native italian. I also speak French. I'm interested to know more about this work. Please contact me. Beatrice
£11 GBP en 7 días
5,0 (12 comentarios)
4,8
4,8
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Dear Sir, I'm native french speaker and live in France. With a professional background of 10 years as customer support specialist, I will offer you a great efficiency and professionalism. Versatile with an experience gained from many various industries, I have good IT skills and always provide the best service to customers in order to solve their issues and reply to their requests. I remain at your entire disposal for any further information. Looking forward to working with you soon. Kind regards Sarah SAUVAGE
£10 GBP en 5 días
5,0 (12 comentarios)
4,0
4,0
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Hello! I am a French native. After a licentiate degree in literature in University of Caen, I spent a few months in Great Britain to improve my English. When I was a teenager, I wrote for two years in a local newspaper on all kind of subjects. Now, I can write on a very large variety of topics and have strong ability to express thoughts clearly and effectively. Moreover, I did a training to learn the SEO basics. Nowadays, I am completely fluent in English and French is my mother tongue. I work as a translator for few years. I have translated website, articles, movies' subtitles, etc... On every kind of subjects. The job wil be do in time and you can be sure it will be a human text. I never use Google Traduction or others... If you need any further information, feel free to contact me. Gaylor
£7 GBP en 5 días
4,9 (10 comentarios)
3,8
3,8
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Dear Sirs, I am Italian native speaker and I speak and write French as well. I am working for two other companies as customer support assistant. I am working with kids as a tutor, helping them on their homework and tests. I would be very pleased to work with you on this project. I can issue invoices. Kind regards, Marina
£5 GBP en 5 días
4,9 (4 comentarios)
3,4
3,4
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Hi, I have lot of experience with customer support with French I can help you Contact me for have more info
£6 GBP en 5 días
5,0 (8 comentarios)
2,8
2,8
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Laureando in economia aziendale. Seguo alcune aziende importanti. Perfetta conoscenza dell' italiano
£5 GBP en 10 días
4,6 (1 comentario)
2,7
2,7
Avatar del usuario
Hello, I would LOVE this job!! I am Italian native speaker, and my English is as good as my Italian having lived in the UK for 11 years and being married to a British. I also speak fluent French so I am confident I can handle queries. I also have customer assistance experience because I have been working as an account manager for an online estate agency. I have a two year old boy so I should be able to understand some of the issues that your customers might come across. I would be delighted to be chosen for this role. Thank you. Roberta Sutherland.
£10 GBP en 5 días
5,0 (1 comentario)
2,1
2,1
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Hi, I'm Alex, I'm French native from France and I'm available to provide help and advices to your customers in French. Contact me to start our collaboration. Best regards.
£8 GBP en 5 días
5,0 (2 comentarios)
1,6
1,6
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Dear Sir/Madame, My name is Daniele, i am an italian translator and i am an italian native speaker. I have a bachelor's degree from the SSML of Pisa (University for translator and nterpreter) my target languages are EN and DE. I have understood the position that are you looking for. I have some experience about providing help and advice. You can also contact me for more infos about me! Have a nice day Best Regards Daniele Sabato
£6 GBP en 5 días
5,0 (2 comentarios)
1,7
1,7
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Good morning. I'm Italian native and I've studied French for 10 years. I can work daily but for few hours. I could work on Sunday and Monday full day too. If you have further information do not hesitate to contact me. Kind regards.
£7 GBP en 18 días
3,8 (1 comentario)
0,9
0,9
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Je parle français (pas italien).
£8 GBP en 7 días
0,0 (0 comentarios)
0,0
0,0
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I can help with this job immediately
£10 GBP en 5 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
£8 GBP en 5 días
0,0 (0 comentarios)
0,0
0,0

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Miembro desde ene 4, 2016

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